We are looking for a highly organized and confident Office Support Specialist to join our operations team.
Key Responsibilities:
* Provide exceptional customer service by answering incoming calls, responding to customer enquiries, and making outbound calls to confirm appointments and follow-ups.
* Coordinate schedules for installation teams, prepare job documentation, and track project timelines.
* Maintain accurate records, process data entry, and manage digital filing systems efficiently.
* Assist with general administration tasks such as managing emails, ordering office supplies, and basic bookkeeping.
* Collaborate closely with electricians, technicians, and management to ensure smooth day-to-day operations.
Requirements:
* A strong command of spoken and written English is essential for effective communication with clients and team members.
* Possess a confident telephone manner and be comfortable making and receiving calls.
* Demonstrate solid organizational and time-management skills; able to multitask without losing attention to detail.
* Be proficient in Microsoft Office (Word, Excel, Outlook) and willing to learn new software applications.
* Exhibit a professional and friendly attitude, with the ability to work well both independently and as part of a small team.