We're looking for an experienced Vendor Risk & Relationship Manager to own and strengthen critical third‐party partnerships within a highly regulated environment. This role sits at the intersection of procurement, risk and relationship management—ideal for someone who can confidently challenge vendors while maintaining strong, trusted partnerships.
You'll play a key role in ensuring suppliers meet regulatory obligations (including CPS230), while managing risk, performance and governance across the vendor lifecycle.
You'll take accountability for the full vendor lifecycle, ensuring suppliers meet regulatory obligations (including CPS230) while delivering strong commercial and operational outcomes. From onboarding and risk assessments through to performance management and contract renewal, you'll play a key role in protecting the organisation and optimising vendor value.
This is a hands‐on role that requires balance—someone who enjoys building relationships and having robust, honest conversations with suppliers, but is equally comfortable spending time in the detail. Whether it's reviewing contracts, assessing business continuity and disaster recovery plans, or completing risk assessments, you'll bring rigour, structure and accountability to third‐party management.
What you'll do ...
* Lead end-to-end third-party vendor management, from onboarding through to contract renewal and performance oversight
* Conduct detailed supplier risk assessments (RCSA), including evaluating continuity, disaster recovery and regulatory compliance (CPS230)
* Build and manage senior stakeholder and vendor relationships—confidently challenging performance and driving accountability
* Partner with procurement on contract negotiation, SLAs, and improving commercial outcomes
* Monitor, report and continuously improve vendor performance, risk controls and governance frameworks
What we're looking for....
* Proven experience in procurement and third-party supplier/vendor management within a regulated industry (banking, insurance, telco, utilities or pharma)
* Exceptional understanding of third-party risk frameworks, with working knowledge of CPS230 requirements
* Experience performing supplier risk assessments (RCSA) and managing outsourcing or vendor risk obligations
* Highly detail-oriented, with the ability to deep dive into contracts, controls and governance (e.g. business continuity & DR plans)
* A balanced skillset: confident relationship manager who can pick up the phone and influence, but equally comfortable with the "desk work" (risk assessments, reporting, renewals)
What's in it for you?
* Discounted ING Health Insurance.
* An additional Rest Day to support your wellbeing.
* An IMPACT Day to volunteer on approved sustainability activity.
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