A fantastic opportunity exists for an experienced Workshop Controller to join a high-performing, multi-franchise dealership, based in the Upper Hunter Valley. This role is ideal for someone who thrives in a fast-paced environment and enjoys leading a technical team to success.
Managing a team of 12 technicians and overseeing daily workflow, you’ll ensure quality standards, technician efficiency, and smooth operations across multiple brands. This is a non-productive role, though occasional hands-on tasks like registration checks or road tests may arise.
Key responsibilities include:
- Coordinating daily technician workflow and liaising with Service Advisors
- Monitoring productivity and efficiency metrics
- Ensuring repair quality through road tests and internal checks
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- Supporting customer interactions when high-level technical input is needed
- Maintaining warranty compliance with the support of the Warranty Administrator
What we’re looking for:
- A strong technical background with leadership experience
- Excellent communication, mentoring, and teamwork skills
- Passion for service excellence and technician development
- Prior experience in a multi-franchise workshop highly regarded
- Exposure to Express Servicing is a bonus
In return you will be joining a high performing dealership group, with a solid salary on offer, and incentives based on performance. Ongoing training will be offered to candidates, to continue their automotive career.
For further information, please contact Katie Cummins on quoting job number AK8082. Resumes, questions and expressions of interest can be forwarded by email to .
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