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Mental health support officer

Toowoomba
Queensland Government
Posted: 15 March
Offer description

Within the context of the role responsibilities described above under 'About the role', the ideal applicant will be someone who can competitively demonstrate their knowledge, skills and experiences and their suitability against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability in the context of the essential requirements for this role:
The essential requirements for this role are:
Demonstrated experience, knowledge, and skills to provide support and assistance to vulnerable cohorts focused on mental health and rehabilitation.
High level interpersonal and communication skills to aid engaging with and supporting people with disability, aging, mental health and other complex needs.
Demonstrated ability to establish rapport with clients to encourage, empower and support psychosocial goals whilst considering the impacts of the custodial environment.
Highly developed skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software
Demonstrated experience to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
Ability to demonstrate a range of problem-solving strategies, prioritise work tasks, and show initiative in identifying and solving problems both independently and as a team member
Ability to use judgement and discretion with confidential information
High level oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders and ability to summarise information and data
Ability to acquire knowledge of relevant acts and regulations
Qualifications, professional registration, conditions and other requirements:
Nil mandatory requirements
Certificate IV in Mental Health, Allied Health Assistance and/or Disability is desirable.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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