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Reception team member

Healesville
Beyond Speech
Staff Member
Posted: 1 April
Offer description

Receptionist | 34 hrs/week | Healesville Allied Health Clinic
Be the face of a warm, high-performing clinic where client experience and teamwork matter.
Supportive team | Beautiful space | Meaningful work close to home

Do you enjoy…
✔ Creating positive, welcoming experiences for others?
✔ Keeping things organised and running smoothly?
✔ Being part of a supportive team that genuinely cares?
✔ Working close to home in a beautiful environment?

If so, this could be the perfect role for you.

About the Role

We’re looking for a warm, organised and highly reliable Receptionist to be the face of our clinic at Beyond Speech.

In this role, you will be central to the client experience – creating a calm, professional and welcoming environment while ensuring the day-to-day operations of the clinic run seamlessly.

This is a part-time role (34 hours/week) across Monday, Tuesday, Thursday and Friday, with Wednesdays free to support your work-life balance.

You’ll be part of a dynamic and collaborative Admin team, where the role is likely to evolve over time as our clinic continues to grow. We are always looking for ways to improve how we work, so a willingness to contribute to and refine processes is essential.

What You’ll Be Doing

As a key member of our Admin team, you will:

* Be the first point of contact – greeting and farewelling clients with warmth and professionalism

* Manage phone, email and in-person enquiries with clarity and care

* Coordinate bookings, reschedules and clinician calendars

* Support clients through their journey, including appointments, payments and general enquiries

* Open and close the clinic, ensuring each day runs smoothly

* Maintain a calm, organised and welcoming reception environment

* Assist with administrative tasks to support the clinical and leadership team

* Contribute to a positive, team-focused culture

* Work collaboratively with the broader Admin team to improve systems, processes and efficiency

About You

You are someone who:

* Is warm, empathetic and professional in all interactions

* Has strong communication skills and emotional intelligence

* Is highly organised, reliable and detail-oriented

* Thrives in a structured, fast-paced environment

* Is proactive, solution-focused and calm under pressure

* Enjoys building relationships with clients and team members

* Is confident using technology and following systems

* Values feedback and is open to learning, growth and continuous improvement

* Is adaptable and comfortable with change as the role evolves over time

* Enjoys working collaboratively and contributing ideas to improve how the team operates

Experience in a healthcare, allied health or customer-facing admin role will be highly regarded.

Why Join Beyond Speech?
* A supportive, close-knit team that genuinely cares about each other

* A purpose-driven clinic making a real difference in the lives of families

* A beautiful, light-filled workspace in the heart of Healesville

* Regular team days, wellness initiatives and social events

* Strong systems, processes and leadership support

* Opportunities to grow your skills and develop your career

About Us

Beyond Speech is a family-focused allied health clinic offering Speech Pathology, Orofacial Myology and Music Therapy services.

We are known for our high level of care, strong team culture and commitment to meaningful, functional outcomes for our clients.

At the heart of everything we do is our belief:
“Together we can make a difference.”

Ready to Apply?

Click APPLY NOW and submit your resume along with a brief cover letter outlining why this role is a great fit for you.

We look forward to welcoming our next team member.

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