Job Opportunity:
We are seeking a highly skilled professional to join our team as a Banking Consultant. As a key member of our organization, you will be responsible for delivering exceptional customer service and providing tailored financial solutions to meet each customer's needs.
About the Role:
* You will contribute to a significant uplift in customer engagement and advocacy by working closely with colleagues to achieve outstanding results in an environment that fosters growth and development.
* You will actively participate in and support bank programs and initiatives, ensuring compliance with ANZ and branch policies and procedures.
Your Key Responsibilities:
* Contribute to business growth through excellent customer relationships and financial product sales.
* Develop and maintain strong relationships with customers, understanding their financial needs and preferences.
* Stay up-to-date with market trends and competitor activity, identifying opportunities to enhance our services and offerings.
The Skills You'll Bring:
* Exceptional customer focus – retail experience an advantage
* Experience in being a user and promoter of technology – working knowledge in using different digital channels an advantage
* Ability to multi-task and highly adaptable to change and ambiguity
* Willingness to work in a collaborative team environment
* Solid understanding of compliance
* Excellent communication and interpersonal skills
About Our Ideal Candidate:
* We're looking for someone who is passionate about delivering exceptional customer experiences and has a strong background in banking or finance.
* Aptitude for adapting to changing priorities and managing multiple tasks effectively is essential.
* Possessing excellent communication and interpersonal skills, you will be able to build strong relationships with colleagues and customers alike.
Why Join Us?
As a Banking Consultant at our organization, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. With a strong emphasis on collaboration and teamwork, we foster a culture of innovation and excellence.