**Medical Front Desk Professional:**
A key role for a dedicated and enthusiastic individual to provide exceptional patient service and support across our clinics in the Geelong region.
**Key Responsibilities:**
* Deliver outstanding customer service by being the first point of contact for patients, referrers, and community members.
* Manage appointments and scheduling using our state-of-the-art RIS system – Visage.
* Maximise efficiency by coordinating clinic operations and ensuring seamless communication between teams.
* Action patient referrals from multi-disciplinary teams and maintain accurate records.
* Effectively communicate with patients about preparation, costing estimates, and other requirements.
**What You'll Love About This Role:**
* A strong team culture that values teamwork, inclusivity, and community spirit.
* An attractive work-life balance in a beautiful coastal location.
* Ongoing training and development opportunities to enhance your skills and knowledge.
* The chance to learn from an experienced team and contribute to their expertise.
* A comprehensive uniform provided to ensure you look professional at all times.
* Career advancement opportunities within a dynamic organisation.