The Tasmanian State Service (TSS) is the largest employer in Tasmania, with over 28,000 employees providing services to the Tasmanian community at all levels, and within more than...
Responsibilities:
1. Provide clients with a professional and confidential reception service through the Switchboard, Main Reception, and Emergency Department Reception, including immediate attention to patients presenting for treatment.
2. Undertake all administrative functions related to processing emergency admissions and after-hours direct admissions.
The Team:
The Switchboard Department operates 24/7 across 3 shifts: 7am - 3pm (Day), 3pm - 11pm (Afternoon), and 11pm - 7am (Night). Night shift duties include working in the Emergency Department as both Switchboard and Emergency Triage Clerk. Responsibilities include booking visitors' units, completing On Call Rosters, greeting new and locum doctors, and managing accommodation keys. Additional duties may include reception at main reception, internal mail clerk, and Parkside reception. Applicants should consider their availability for short-notice call-ins across all shifts and potential work across both North West Regional Hospital and Mersey Community Hospital. Applicants will need to confirm their availability during the application process.
We seek applicants capable of providing exceptional customer service as the first point of contact, with high attention to detail and outstanding communication skills.
Note:
Please refer to the Statement of Duties for all selection criteria to address in your application.
Why Tasmania:
The Department of Health Tasmania oversees multiple hospitals, including Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, along with district hospitals and ambulance services. It also provides community health, mental health, and primary healthcare services across over 300 sites. Tasmania, Australia’s only island state, offers natural beauty and a luxurious lifestyle. Working in Tasmania’s public health system allows for strong community connections and a balanced lifestyle outside of work.
Position Details:
Fixed-term, casual, shift work position, commencing as soon as possible for approximately 10 months. Hours are negotiable. This process may be used to fill similar vacancies for up to twelve months from the date of publication.
Salary:
$73,811 to $79,779 per annum (Pro rata), plus 11.5% superannuation contribution. Salary is aligned with the Public Sector Unions Wages Agreement 2022.
Salary Packaging:
Options include salary packaging benefits such as living expenses up to $9,010, $2,650 in meal entertainment annually, and other benefits if eligible. More information is available in our Employee Benefits.
Application Process:
Review the Statement of Duties and Applicant Guide before applying. Submit your application online by clicking the "Apply" button, including a 1-2 page statement addressing the selection criteria. Applications from recruitment agencies are not accepted.
Additional Information:
For further details, contact the designated person. The Department values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, LGBTIQA+ communities, and individuals with disabilities.
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