Overview
Customer Banking Specialist Relief Mt Pleasant and Mackay
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years with market-leading products, services and technology. See yourself in our team and the impact you can have on customers’ lives.
Responsibilities
- Have in-depth conversations with customers about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Support customers with enquiries, maintenance on accounts and process applications for credit products
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Educate and demonstrate our in-branch technology and digital banking options to customers
- Problem solve and provide effective solutions while championing our processes and risk-aware culture
Requirements / Qualifications
- Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
- Excellent communication skills and the ability to articulate financial terms clearly
- Ability to ask questions, find solutions, act with integrity and place the customer at the center of everything you do
- Ability to work in a busy, commercially driven retail environment
- A genuine interest in building a career with CommBank
Role Details
Position: Customer Banking Specialist Relief (Mt Pleasant & Mackay Caneland Branch)
Roster: Permanent roster Monday to Friday 10:00–14:00 or 9:30–13:30; supports multiple branches: Mt Pleasant & Mackay Caneland Branch
About the Company
CommBank is Australia’s leading provider of financial services. With customers at the heart of everything we do, we’re focused on helping people and businesses move forward financially. Our people bring their diverse backgrounds and unique perspectives to our collaborative environment, creating opportunities and room to grow.
Application & Inclusion
If this role matches your experience and career goals, apply today. Aboriginal &/or Torres Strait Islander people are encouraged to apply. If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. If you don’t meet every requirement, we still encourage you to apply; you may be the right candidate for this opportunity or another within CommBank. We welcome all applicants and are committed to a respectful, inclusive and versatile workplace.
Featured information
Salary insights and other job insights may be available during the application process.
#J-18808-Ljbffr
📌 Customer Banking Specialist Relief Mt Pleasant and Mackay
🏢 Commbank
📍 Mackay Regional