Job Overview
We are seeking an enthusiastic customer service focused professional to join our retail team. The successful candidate will have a strong understanding of life at home solutions and a desire to find the best outcome for our customers.
Key Responsibilities
* Be highly motivated and results driven with outstanding customer service and communication skills
* Enjoy working in a collaborative environment
Requirements
* Experience in (or ability to work in) a customer focused, successful retail business
* A high level of product knowledge across various categories to support customer queries
* Ability to deliver exceptional customer service while managing work tasks around their needs
* Going above and beyond to provide problem solving that exceeds expectations
* Experience of resolving customer complaints and making timely decisions to ensure happy customers and efficient services
* Possession to exceed sales targets and contribute to store success
* Flexibility across retail trading hours including weekends, public holidays and late night shifts
What We Offer
* Generous staff discounts
* Attractive commission based structures
* Incentive based promotions
* Opportunities for career progression within a supportive network
* A culture that recognises and rewards good performance
* A positive and flexible work environment