Great Keppel Island Hideaway is a unique island resort located on the stunning shores of the Southern Great Barrier Reef.
We offer a relaxed, barefoot holiday experience for guests of all ages — and now, we're looking for a motivated, customer-focused individual to join our front-of-house reception team.
The Role
As our Receptionist, you'll be the first point of contact for our guests — greeting arrivals, assisting with bookings, providing island information, and ensuring a warm and memorable welcome every time.
This is a live-in role, ideal for someone who thrives in a close-knit team and embraces island life.
Key Responsibilities
Managing guest check-ins and check-outs
Handling reservations and general enquiries (phone, email, in person)
Coordinating daily transport schedules (boat/ferry arrivals & departures)
Providing outstanding customer service throughout the guest experience
Liaising with housekeeping, maintenance, and kitchen teams
Managing point-of-sale and basic administrative duties
What We're Looking For
Minimum 1 year of receptionist or front-of-house experience
Strong communication and organisational skills
A friendly, proactive, and professional demeanour
Confidence working independently and as part of a team
Sound computer literacy (booking systems, Microsoft Office, etc.)
Willingness to adapt to a remote, island-based lifestyle
Please Note
You must have Australian permanent working rights
Working holiday visas will not be considered
A minimum 12-month commitment is required
18 years and over only
Perks of the Position
Live and work in a tropical paradise
Accommodation and meals included in package
Tight-knit and supportive team environment
Breathtaking sunsets, turquoise waters, and beach days on your doorstep
Ready to swap traffic lights for palm trees?
Only shortlisted applicants will be contacted.
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