Great Keppel Island Hideaway is a unique island resort located on the stunning shores of the Southern Great Barrier Reef. We offer a relaxed, barefoot holiday experience for guests of all ages — and now, we're looking for a motivated, customer-focused individual to join our front-of-house reception team.
The Role
As our Receptionist, you'll be the first point of contact for our guests — greeting arrivals, assisting with bookings, providing island information, and ensuring a warm and memorable welcome every time. This is a live-in role, ideal for someone who thrives in a close-knit team and embraces island life.
Key Responsibilities
* Managing guest check-ins and check-outs
* Handling reservations and general enquiries (phone, email, in person)
* Coordinating daily transport schedules (boat/ferry arrivals & departures)
* Providing outstanding customer service throughout the guest experience
* Liaising with housekeeping, maintenance, and kitchen teams
* Managing point-of-sale and basic administrative duties
What We're Looking For
* Minimum 1 year of receptionist or front-of-house experience
* Strong communication and organisational skills
* A friendly, proactive, and professional demeanour
* Confidence working independently and as part of a team
* Sound computer literacy (booking systems, Microsoft Office, etc.)
* Willingness to adapt to a remote, island-based lifestyle
Please Note
* You must have Australian permanent working rights
* Working holiday visas will not be considered
* A minimum 12-month commitment is required
* 18 years and over only
Perks of the Position
* Live and work in a tropical paradise
* Accommodation and meals included in package
* Tight-knit and supportive team environment
* Breathtaking sunsets, turquoise waters, and beach days on your doorstep
Ready to swap traffic lights for palm trees?
Apply now with your CV and a brief cover letter to Amy Harris
Only shortlisted applicants will be contacted.