Overview
Brief Description Hicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial advice, services, and solutions. Our breadth of expertise is reflected in our diverse practice groups and complemented by our industry and sector focus. With offices in Sydney, North Ryde, Newcastle and Griffith, we work across geographies with smart technology to keep connected to our clients. We pride ourselves on our energy and authenticity to drive client solutions, attract and develop talent and serve our broader community. With a strong history of providing exceptional legal advice, we consider ourselves to be visionary thought leaders who have harnessed our history and experience, emerging as a market-leading legal and advisory business.
The Role
You will be the first point of contact for clients, partners and staff, delivering a professional and welcoming front of house experience within a professional corporate environment. Based on site in our Newcastle office five days per week, you will play an important role in supporting a positive and well-functioning workplace.
Responsibilities
* Acting as the first point of contact for the office, welcoming clients, partners, visitors and staff in a professional manner while delivering a high-quality front of house experience.
* Providing inductions for new starters, ensuring they are familiar with workplace facilities, procedures and office services.
* Managing office access cards for staff and visitors, ensuring building access protocols are followed and supporting the physical security of the office.
* Supervising Concierge support staff, ensuring tasks are completed efficiently and to a high standard.
* Handling incoming calls via the switchboard, directing enquiries and taking accurate messages.
* Coordinating meeting room bookings and ensure rooms are set up including arranging furniture, catering, and AV/technology.
* Support internal and external events including setting up the Wellness breakfast weekly.
* Coordinating couriers, deliveries and mail distribution, and manage the ordering of office supplies including stationery and paper.
* Supporting the upkeep of kitchen and staff areas, including maintaining stock levels, replenishing supplies and assisting with coffee machines and shared amenities.
* Working with the Office Services Manager, liaise with building management and external vendors to ensure a well-maintained workplace environment and address maintenance issues as required.
What You Offer
* Previous experience in a corporate reception or front of house role within professional services, such as legal, banking, consulting, financial services
* A genuine passion for delivering exceptional client service with warmth and professionalism
* Strong working knowledge of Microsoft Outlook, Word and Excel
* Excellent organisational skills with the ability to multitask and prioritise
* A collaborative and team focused approach
* The ability to engage confidently with a diverse group of internal and external stakeholder
Supporting You
Potential unearthed – We pride ourselves on enabling you to achieve your career aspirations. Offering tailored 1:1 mentoring, access to our E-learning platform with role base training, internal and external workshops and complete transparency around our promotional pathways program.
The right resources – Our workplace is supported by smart technology, paper-light processes, collaborative teams and a healthy values-based culture that will see you perform at your best.
Flexi-work options – We understand life is not 1 size fits all. Explore options for hybrid work, part time hours, compressed working weeks, and more.
Performance based rewards and incentive bonuses – our incentive program is designed to reward our employees and support our high-performance culture.
Hicksons| Hunt & Hunt + Benefits – 16 weeks paid parental leave for eligible employees, education assistance, Employee Assistance Program, plus access to everyday discounts through our corporate discount schemes, and novated leasing.
Life at Hicksons| Hunt & Hunt – Contributing to our community is part of our Vision; the firm provides you with the opportunity to contribute to the firm's corporate social responsibility activities through our pro-bono program.
Awards – The 2024 AFR Partnership Survey named Hicksons| Hunt & Hunt as the industry leader with the highest proportion of Female Partners for the second year running. In addition, Hicksons| Hunt & Hunt has been recognised ABA employer of choice winners (2020,2023 and 2024).
To have a confidential discussion on the role and our offering, please contact Zahra NowrouzTafreshi, Talent Acquisition Manager zahra.nowrouz@hicksons.com.au
Hicksons|Hunt&Hunt handles the personal information of employment applicants in compliance with the Privacy Act 1988 (Cth) and its Privacy Policy. By submitting an application for employment with Hicksons|Hunt&Hunt you agree that Hicksons|Hunt&Hunt may collect, handle and use your personal information in accordance with our Privacy Policy http://www.hicksons.com.au/privacy.html Please note pre-employment screening checks will be conducted on all successful applicants including a national police check.
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