Training Delivery Officer, Clerk Grade 5/6 – Newcastle (Metford), NSW
* Two (2) Full-time ongoing position based in Metford Office, minimum 3 full days per week
* Opportunity to support the planning & implementation of training to NSW SES volunteers
* Work in a volunteer-based agency supporting communities of NSW.
* Attractive annual salary + 15% field allowance
About the opportunity
Two Full-time positions based from the NSW SES Northern Zone Office (Metford). The TDO undertakes functions to ensure that the Statewide Training and Exercise plan is successfully implemented – including course administration, record keeping, scheduling, and customer service.
The Zone Training Delivery Officer (TDO) is responsible for planning and implementing both training and exercises within the NSW SES. The TDO provides quality training coordination and delivers support to volunteer Trainers, Assessor & Members.
Travel across the NSW SES Northern Zone and broader NSW will be required for this position, with some varied working hours (afternoons / weekends) as needed.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.
With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.
About you
You will have experience in course administration, training planning, and strong communication skills that will build rapport with learners and stakeholders to ensure professional, high-quality training delivery. The ability to problem solve and plan in advance is an important factor of the role.
To thrive you will be confident in managing course administration and scheduling, including the ability to provide adult vocational training advice to learners, trainers and assessors. Having some proven experience in the delivery of training, including through flexible learning environments (face to face, virtual and hybrid locations) will support the successful applicant in performing the role.
Essential Requirements
* Ability to work from the Metford office (Newcastle area) a minimum of 3 full days per week.
* Proven experience facilitating/coordinating training courses, and/or training delivery experience
* Certificate IV Training & Assessment TAE40116 (or greater) or equivalent/higher, OR a commitment to obtain such within 9 months, fully supported and funded by NSW SES.
* Knowledge of AIIMS principles and processes, and/or willingness to obtain competence within 12 months
How to apply
Your application MUST include the following information:
* A cover letter (maximum of two pages) briefly responding to the
essential requirements
and your interest in the role,
* Responses to each of the
two
targeted questions
(maximum 500 words per response), and
* An up-to-date
resume
of no more than four pages detailing your skills and experience relevant to the role.
You may be required to provide copies of certificates and/or qualifications at interview. Please do not attach certificates or qualifications to your application.
Targeted Questions
1. Using examples, please describe how you have supported a large group of trainers and/or assessors within an organisation to ensure quality training and assessment is being planned and delivered to learners.
2. Please provide an overview of one project you coordinated. Your answer must include details on how you adequately planned to ensure quality completion of the project. Your answer should incorporate any barriers that were identified and how they were overcome.
3. Proven experience facilitating/coordinating training courses, and/or training delivery experience (max 200 words).
4. Thorough knowledge of AIIMS principles and processes and/or willingness to obtain competence within 12 months.
Find out more
To view the role description, here.
For more information about the role, applicants are encouraged to contact Stephen Leahy on or
For more information about the role, applicants are encouraged to contact Stephen Leahy on or
Applications close: 11:55PM Sunday 1 February 2026