About the role
We are seeking a diligent and experienced Workshop Controller to join our team at CH AUTO PTY LTD in Emerald, Queensland. In this full-time role, you will be responsible for overseeing the efficient and effective operation of our workshop, ensuring the smooth running of all automotive repair and maintenance activities.
What you'll be doing
1. Manage the workflow and productivity of the workshop, allocating jobs and monitoring progress to meet customer commitments
2. Oversee the work of technicians and other workshop staff, providing guidance and support as needed
3. Liaise with customers, providing updates on the status of their vehicles and managing their expectations
4. Ensure all work is carried out to the highest standards of quality and in compliance with relevant industry regulations and safety procedures
5. Monitor workshop inventory, ordering parts and supplies as required to maintain efficient operations
6. Contribute to the implementation of continuous improvement initiatives to enhance workshop productivity and customer satisfaction
7. Assist with the training and development of workshop staff to build a highly skilled and capable team
What we're looking for
1. Excellent problem-solving and decision-making skills, with the ability to prioritise tasks and manage multiple projects simultaneously
2. Strong interpersonal and communication skills, with the ability to effectively liaise with customers, technicians.
3. Working knowledge of automotive repair and maintenance processes, as well as relevant industry regulations and best practices
4. Proficient in using workshop management software and other relevant technologies
5. A team-oriented approach, with the ability to motivate and develop a skilled workforce
6. A commitment to safety and quality, with a focus on continuous improvement
What we offer
At CH AUTO PTY LTD, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your well-being and work-life balance.
About us
CH AUTO PTY LTD is a leading provider of comprehensive automotive services in the Emerald region. With a reputation for excellence, we pride ourselves on delivering exceptional customer service and maintaining the highest standards of workmanship. As a growing business, we are constantly seeking talented individuals to join our team and contribute to our continued success.
If you are an experienced Workshop Controller with a passion for the automotive industry, we encourage you to apply for this exciting opportunity. Click the "Apply now" button below to submit your application or send your resume to
All applicants will be treated with confidentiality.