**Role type:** Full time (1.0 FTE); Fixed term for 2 years **Faculty:**Faculty of Science **Department/ School:**Melbourne Veterinary School **Salary:** UOM 5: $86,943 - $99,864 p.a. plus 17% super Support expanded clinical services and student learning / Make a real impact on horse welfare in Victoria / Diverse front-of-house and coordination responsibilities.Apply now to lead front-line client services and coordination that keeps our busy equine hospital running smoothly. Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities. society through the transformative impact of education and research. In this new role, you will coordinate client services and administration for a busy equine teaching hospital. You will support clinicians and nurses by streamlining bookings, communication and billing, directly enhancing equine care and education. You will also gain versatile experience that can springboard into practice management or broader client-facing University roles.Support staff rostering, inventory coordination and continuous improvement initiatives that enhance client experience and efficient service delivery. Hold a diploma-level qualification or equivalent experience in business, animal health, equine studies or related fields.Demonstrate strong organisation and coordination skills, confidently managing competing priorities in a busy, client-facing hospital environment. Bring practical experience with horses or the equine industry and feel comfortable working around large animals daily. Deliver high-quality client service, using calm, confident communication to manage expectations. Use practice management software and Microsoft Office confidently, and quickly learn new software where required.Apply sound judgement, discretion and problem-solving skills when handling confidential information, emergencies and sensitive client situations.**What we offer you!** We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including: Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company The Melbourne Veterinary School is a highly ranked veterinary school with a proud tradition of excellence in research, education, and leadership. The school has research strengths in animal diseases, zoonotic infectious diseases, production animal systems and animal welfare. The Melbourne Veterinary School provides the only professional entry veterinary medicine program in Victoria and covers a wide variety of undergraduate and postgraduate subjects across veterinary science.You will join the Werribee Equine Centre, part of the Melbourne Veterinary School. within the Faculty of Science. The Centre delivers equine clinical services, underpins world-class veterinary education and contributes to impactful research in horse health. You will work alongside dedicated veterinarians, nurses and support staff who value collaboration, curiosity, excellence and integrity. Together, you will help grow capacity, elevate client experience and strengthen equine welfare outcomes across Victoria and beyond.You must have current valid work rights for Australia. Visa sponsorship is not available for this role. Please upload your resume and a cover letter outlining your interest and experience as part of the application process. Please upload your responses to the Selection Criteria, found in the Position Description. **Position Description :**Unlock endless opportunities and discover your future at the University of Melbourne. Join our passionate community of experts across diverse professional roles. Grow your career and support research, education and philanthropic initiatives with significant community impact. From our dedicated IT professionals and finance experts to our resourceful operations staff and countless other roles delivering serving excellence, our professional staff work diligently to enable the University's growth and achieve our strategic goals. Visit and follow us on to discover more about what makes the University of Melbourne an exciting and unique place to work.### Balance and benefitsWe prioritise the growth and well-being of our staff. When you choose a career with us you'll get to take advantage of exceptional development opportunities, including a discount on graduate courses and access to tailored programs. We champion work-life balance, offering flexible working options, industry-leading leave provisions and a family-friendly work environment including on-site childcare facilities. Immerse yourself in a beautiful campus environment while benefiting from generous salary packaging. We believe in clear career pathways and provide targeted training for all, fostering a culture that encourages your development. Join us and thrive in an inclusive and supportive workplace where your potential is our priority.If you're ready to grow your career as part of a vibrant community to learn more about the application process and discover what we're looking for in our applicants#J-18808-Ljbffr