A leading financial services company based in Hobart is seeking a dedicated workforce strategist to join their team. The successful candidate will implement tactical workforce strategies, maintain staffing rosters, and analyze data to improve service outcomes. Ideal applicants should have 2-3 years in customer service, experience in multi-channel contact centers, and familiarity with systems like Genesys and Verint. This role is permanent full-time with an opportunity to make an impactful contribution across various projects.#J-18808-Ljbffr