Overview
Operation s Team Member reporting to the Operations Manager is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.
Responsibilities
* Deliver effective store administration in line with standard procedures, including cash handling and banking integrity, tendering transactions, systems access and data integrity, store web sales and extended warranty claims, telephone management and enquiries, and marketing and promotional activity.
* Contribute to financial performance through effective inventory management and management of controllable expenses.
* Manage all sales channel fulfilment in line with procedures.
* Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
* Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation.
* Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Qualifications
* Customer Focus - Does everything through eyes of the customer.
* Drives Results - Consistently achieves results, even under tough circumstances.
* Demonstrate Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Additional Information
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply
If you are interested in this opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
We offer a comprehensive range of benefits and a flexible working environment where eligible. This role is full-time and at entry level, within the Retail/Consumer Electronics sector.
Job Function
* Management and Manufacturing
Industries
* Retail
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