The Role We have an exciting opportunity for an experienced casual Retail Sales Assistant to join our team in our Port Macquarie store! Responsibilities will include: Provide an exceptional customer experience, through authentic and meaningful interactions with our customers Demonstrating strong product knowledge to assist customers in making the best product choice Collectively achieving and exceeding sales targets and KPIS Support other team members to ensure business goals are met Contributing to the overall presentation of the store through merchandising and general housekeeping Processing and replenishing stock according to company standards Assist in the implementation of promotional & visual merchandising initiatives Show initiative and be a great team player What are we looking for? Strong experience working in a fashion retailer or a customer service environment A genuine love and understanding of our brand The ability to deliver exceptional customer service, creating a memorable experience and understanding our customer needs You will have outstanding communication skills Strong sales and negotiation skills A 'can do', hands on style A proven ability to integrate and become a valued team member You are passionate about all things fashion with great visual merchandising and styling skills Availability to work varied hours during the week and one day over the weekend. Approximately 6-15 hours a week. Flexibility to work increased shifts as required (peak periods and covering leave of team members) At Austin Group we provide: Generous product allowance provided twice a year 50% clothing discount off all of our brands (GAZMAN, Perri Cutten, & Cable) Fantastic reward and recognition opportunities throughout the year An amazing 'refer a friend' program, where you can earn up to $1500 per referral The opportunity to build your career with a successful, established and trusted Australian brand A friendly, motivating and rewarding team environment, where achievements are recognised A highly supportive management team Opportunities to work across our other brands