Please call Desiree on 0405 699 830 for a confidential discussion - thank you.
About the Company
This award-winning family business has been operating for over 30 years and is recognised as a trusted leader in the swimming pool industry. With continued growth and a strong market reputation, they are now seeking an experienced Senior Sales & Operations Administrator to support the business and contribute to ongoing success.
About the Role
This is a full-time opportunity to join a stable and supportive team that values accountability, communication and professionalism. Reporting directly to the General Manager, you will play a key role in coordinating administration, sales support and operational workflow across the business. If you enjoy working in a fast-paced environment where reliability and initiative are recognised, this role offers a genuine long-term career pathway.
Key Responsibilities
Sales Duties
Respond to and manage retail sales enquiries promptly and professionally
Oversee the lead-to-quote and follow-up process within set timeframes
Monitor the shared Sales inbox to ensure all enquiries are actioned
Enter Trade Sales orders on behalf of the GM and Director
Support the Retail Sales team in achieving sales targets
Process Trade Customer invoices post-shipment
Conduct onsite visits and prepare accurate customer quotes
Provide tailored product advice and recommendations
Maintain accurate sales records and forecasts within MYOB Acumatica
Review open sales orders to ensure timely progress
Coordinate installation scheduling with Operations
Attend monthly sales meetings and contribute insights
Prepare monthly reports on leads, quotes and conversion outcomes
Respond to social media enquiries (Monday-Friday)
Review and process corporate card expenditure for the Sales team
Assist with website updates alongside the website designer
Operations Duties
Ensure Trade Customer sales orders are processed accurately through the warehouse
Coordinate with Operations to schedule retail jobs efficiently
Assist in streamlining processes between Sales, Warehouse and Operations
Identify and recommend improvements to enhance workflow and efficiency
Skills & Experience
Minimum 5 years' experience in a similar position preferably with pool knowledge
Previous product or pool industry knowledge highly regarded
Strong Microsoft Word and Excel abilities
Excellent communication skills
Able to work independently and take initiative
Quick learner with strong organisational discipline
Culture & Hours
The team works hard but keeps things relaxed and collaborative - everyone pulls their weight and supports one another. Standard business hours are Monday to Friday, 8:30am - 5:00pm.
Benefits
$90,000 - $100,000K + Super (depending on experience)
Long-term role with progression opportunities
Close-knit, down-to-earth team environment
Direct access and mentorship from a hands-on General Manager
Ready to step into a role where your reliability and initiative are genuinely valued?
📩 Apply now with your resume - or for a confidential chat, contact us today.
Apply now by clicking the apply button below, or for a confidential discussion, reach out to Desiree Taylor at 0405 699 830 or via email at. Explore more opportunities and find your next role on our website:.
Let's build something excellent together!
📌 Senior Sales & Operations Administrator
🏢 Frontline Recruitment Group
📍 Brisbane