Dispatch Manager – Metcash – Kirrawee, NSW
Metcash Kirrawee, New South Wales, Australia
Our Hudson Trade Centre Mitre 10 store in Kirrawee, NSW is on the lookout for a reliable, organised and proactiveDispatch Managerto take charge of daily logistics and help ensure smooth, on-time deliveries for our customers and builders.
This is a fast-paced, hands-on role where you'll manage delivery schedules, coordinate with drivers, resolve delivery issues, and handle ad-hoc purchasing for our timber yard.
It's a full-time position with great hours from 6:14 am – 2:50 pm, including a one-hour lunch break.
What You'll Be Doing
Use our Delivery Management System (DMS) to schedule and confirm dispatch orders.
Coordinate delivery runs and communicate plans with drivers.
Keep customers informed about any expected delays.
Troubleshoot and resolve delivery issues as they arise.
Allocate stock within the warehouse, ensuring compliance with safety standards.
Place purchase orders and manage ad-hoc purchasing tasks for the timber yard.
Support the Store Manager with general logistics and operational needs.
What You'll Bring
Proven experience in logistics, scheduling, or distribution.
Background in trade or warehousing is a plus (but not essential).
A current forklift licence (preferred).
Strong communication skills and a customer-first mindset.
Excellent problem-solving abilities and the ability to stay calm under pressure.
Great attention to detail, with a focus on accuracy and efficiency.
Familiarity with DMS platforms.
Proficiency in Microsoft Excel and reporting tools.
About Us
For over 50 years, Mitre 10 has been the local and independent hardware store to thousands of Australians.
Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.
We're the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage of the Mitre 10 and Home Hardware brands, we enable retailers to become the best stores in their town and thus ensure builders, renovators and DIY-ers build, renovate and maintain the best homes for Australian families.
#J-*****-Ljbffr