Executive Housekeeper Are you looking to take the next steps in your housekeeping career? We’re looking for an experienced individual who is ready to transition into an Executive Housekeeper role in a small boutique hotel in trendy Surrey Hills. As Executive Housekeeper you will lead the housekeeping team and coordinate all housekeeping operations to ensure an exceptional standard of cleanliness, presentation, and service delivery for our hotel partners and their guests. Key Responsibilities include but are not limited to; Oversee daily operations of the housekeeping department to ensure cleanliness and presentation standards are consistently met. Lead, train, and motivate team members to deliver outstanding service. Conduct regular inspections of guest rooms, public areas, and back-of-house areas. Manage departmental budgets, supply inventory, and cost control. Uphold strict health, hygiene, and safety protocols. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service. Respond to guest requests, feedback, and complaints professionally and promptly. Maintain and enhance standard operating procedures. Monitor and report on housekeeping performance, occupancy needs, and staffing levels. Support onboarding and ongoing training programs for new and existing staff. Ensure exceptional guest satisfaction at all times. What We're Looking For: Proven experience as a Housekeeping Supervisor/Coordinator or Executive Housekeeper. Strong understanding of housekeeping operations, procedures, and standards. Excellent communication and interpersonal skills with a guest-focused mindset. High attention to detail and a passion for cleanliness and presentation. Self-motivated with a proactive and solution-oriented attitude. A team-focused, positive attitude with a commitment to excellence. Join Silk Hospitality – Elevate Excellence in Housekeeping Silk Hospitality is a leading provider of premium housekeeping solutions for Australia’s most prestigious hotels with a steadfast commitment to service, innovation, and people, we create exceptional guest experiences while empowering our teams to thrive. Why Join Silk Hospitality? Excellent opportunity to advance your career. Competitive salary. Work alongside iconic hotel brands and industry leaders. Inclusive, supportive culture that values every team member. Be part of a fast-growing national business. Employee benefits - enjoy discounts on retail, healthcare & more. Apply Today If you are passionate about hospitality, driven by excellence, and ready to lead a dynamic housekeeping team, we’d love to hear from you. Apply now or email Emma May at keypositions@silkhospitality.com.au