About the Role
The department is responsible for creating a high-performing centre of excellence within our Business Operations team by providing exceptional customer service and business insights.
In addition, the critical focus is to assist in creating a seamless experience in both pre-and post-sales engagement support in providing accurate & timely billing to the customer and driving the correct allocation of revenue and GP across our core cloud & managed services.
The role requires effectively providing quality control and governance and setting high standards in all facets of recurring customer billing.
It includes validating that billserve requests & approvals are in line with customer requests and business requirements as well as ensuring the correct cost and sell allocation in respective internal and external costs, reconciliation & consumption reports.
This is a Macquarie Park based role reporting to Business Operations Manager.
Scope of the Role
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Assist Governance team in PCI related activities
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Generating requisition request and purchase orders for internal use as required
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Month end activities such cross charge report and Cloud accruals
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Assist in CPI uplift process such as sending customer notification letters, liaising with internal stakeholders for CPI calculations, billserve approval
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Effectively manage the influx of AP invoices from the Cloud and IMC workflow to ensure invoices are inspected and accurately allocated promptly
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Assist with all new customers onboarding from a billing requirements and existing contract renewals accurately reflects contractual obligations
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Creating and run month end CSP automated billing process
About You
You are someone who has experience working with cross functional teams and are a natural at stakeholder management.
You have the ability to foster effective working relationships across different levels.
You also possess sound commercial and sales acumen.
Having a background in IT industry and understanding of IT product and sales life cycle is highly preferred.
On Offer
In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm.
We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customer we support.
When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you.
You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.
We believe in the power of an inclusive and diverse workforce.
We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.
Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.
Required Skill Profession
Secretaries And Administrative Assistants