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Tech support specialist

Sydney
beBeeTechnical
Posted: 5 October
Offer description

Delivering Exceptional Support Experiences

We're seeking a skilled professional to join our account success team, focusing on delivering exceptional platform support experiences.

* Proven customer service skills, excellent communication, and presentation abilities
* Strong technical aptitude and problem-solving skills
* Basic knowledge of cloud services (AWS, Azure, Google Cloud), Web and Application Servers (Tomcat, Apache, IIS), and RDBMS platforms (MySQL, Oracle, SQL Server)
* Bachelor's degree in Computer Science, Engineering, or similar field

Our team is passionate about technology and committed to personal and professional growth. As a member of the team, you'll have opportunities to learn and collaborate in a cross-functional environment.

We're dedicated to revolutionizing business processes, improving workflows and customer experiences. Join us in shaping the future of work.


Key Responsibilities:

* Excellent customer management and communication skills
* Demonstrated ability to collaborate across departments

As a key member of our team, you'll be part of a passionate group driving technological advancements and business growth. We're committed to excellence, intensity, and innovation.

We offer:

* Growth opportunities through training, mentorship, and tuition reimbursement
* A strong and diverse community with affinity groups connecting peers globally
* An equal opportunity employer, committed to attracting and retaining top talent

About the Role:

This role requires a unique blend of technical expertise and interpersonal skills. You'll work closely with customers, leveraging your technical knowledge to deliver innovative solutions.

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