MinRes can offer you
* Employee Wellbeing is central to your success – utilise our inhouse wellness centre, GP and mental health support.
* Onsite creche, daycare, café, restaurant and gym.
* A dynamic and global leader with cutting edge innovation.
About Mineral Resources (MinRes)
Mineral Resources Ltd (ASX: MIN) is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Australia. We are a growing industry leader on the back of our desire to think differently, navigate challenging operating landscapes and seize new opportunities.
About the Opportunity
We are seeking an experienced and organised IT Support and Asset Officer to join our team on a Monday to Friday roster. In this role, you will collaborate to minimise organisational costs through product standardisation and asset tracking, manage tasks within the IT Asset Lifecycle, and maintain records and databases for our hardware and software assets, providing technical support and communicating with various customers.
Key Responsibilities
* Manage tasks within the IT Asset Lifecycle including procurement, build, deployment, tracing, maintenance, testing, dispatch, replacement, and retirement of all IT assets.
* Oversee procurement, build, deployment, tracing, maintenance, testing, replacement, and retirement of all IT assets.
* Respond to technical queries and provide support for all IT assets across the organisation.
* Ensure all assets are accurately recorded in the asset database. Facilitate stock-takes and forecast IT asset requirements.
* Coordinate connection and deactivation of voice, data, and satellite services.
* Facilitate warranty claims and ensure correct cost allocation for all asset requests.
* Assist with monitoring and reporting on mobile device compliance to company standards.
* Maintain positive relationships with internal teams and external partners.
* Maintain and report on asset data, applications, and software licenses in the CMDB.
* Support the collection and management of devices from departing employees and redeploy unused assets.
About You
* Responsible individual contributor, committed to results and company values.
* Proactive in addressing unacceptable behaviours at work.
* Excellent customer relationship and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
What You'll Bring
* Tertiary qualification in Engineering, IT, or relevant industry certification.
* ITIL Foundation certification (desirable).
* Strong background in asset management and desktop applications.
* Extensive experience in procurement, building, and dispatch of IT assets (laptops, desktops, mobile devices).
* Strong attention to detail and organisational skills.
* Knowledge of Windows, iOS, and Android operating environments.
* Familiarity with InTune, T-MDM, iTunes, Apple Business Manager, Knox, and ServiceNow (preferred).
* Understanding of the IT asset lifecycle.
Head Office
Our headquarters at 20 Walters Drive features a café, restaurant, commercial gym, creche, daycare, and health centre, including a GP. We believe that the wellbeing of our team is influenced by the quality of their working and living spaces, and our workplace design at 20 Walters Drive aims to promote health and wellness, redefining what a "working space" means at MinRes.
Join Us
At MinRes, the future's bright. Be part of our next chapter.
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