Job Title: Senior IT Professional
This role involves delivering high-quality support services to customers across Australia and internationally.
The ideal candidate will be responsible for providing project and operational assistance, troubleshooting hardware and software issues, and collaborating with internal teams to ensure exceptional service delivery.
Main Responsibilities:
* Responding to customer inquiries and ensuring timely resolution.
* Procuring and configuring equipment to ensure optimal performance and connectivity.
* Participating in equipment moves, adds, and changes.
Requirements:
* Australian Citizenship or eligibility.
* Negative Vetting 1 (Secret) security clearance or ability to obtain one.
* Minimum 2 years of experience in desktop support roles.
* Demonstrated expertise in stakeholder engagement.
The successful applicant will deliver on the core responsibilities and meet the position's requirements as outlined above.
This role offers opportunities for professional growth and development within a collaborative team environment.