We have an exciting opportunity for an experienced IT Infrastructure Engineer to join our team in Melbourne on a full‐time, permanent basis. The successful candidate will be responsible for delivering complex infrastructure projects, supporting cutting‐edge technology solutions within the transport industry.
Responsibilities
* Design the technical solutions for network and Data Centre infrastructure supporting Kapsch ITS solutions, liaising with Solution Centres and architects.
* Implement IT infrastructure by working with vendors, installing applications, configuring systems and networks, and preparing technical reports.
* Collaborate with Solution Centres on the integration of Kapsch ITS solutions and facilitate knowledge transfer to the APAC region.
* Identify appropriate technologies and architectures in line with technical and security requirements.
* Prepare and maintain design-related documentation.
* Advise, track, and report on installation, operational, and technical project matters, including defects or issues, both internally to management and externally to customers as required.
* Troubleshoot issues related to new installations and production systems.
* Provide guidance on system improvements, from conceptualization through implementation and operation.
* Monitor or audit existing systems and recommend improvements.
* Support Operations teams during the transition from project to operations, including training and ongoing support.
* Create and execute application and system test procedures.
* Prepare and update installation, operation, and system maintenance documentation.
* Develop and deliver training materials, acting as a knowledge resource and mentor for engineers and technicians within the Delivery and Operations teams.
* Support Sales teams during the conceptualization, estimation, and planning of new opportunities.
* Maintain in‐depth knowledge of specific Kapsch solutions and related technical domains.
* Maintain general knowledge of engineering standards, ensuring compliance with all applicable standards and procedures.
* Travel as required and as directed by the Infrastructure SDM.
* Support customer requirements while consistently representing the company's best interests.
* Proactively identify opportunities and provide feedback through appropriate internal channels (Line Manager, Sales, etc.).
* Demonstrate initiative in identifying and scoping areas of opportunity.
* Additional activities may be assigned as required, related to general technical and commercial support aligned with the employer's business development activities within the ITS industry.
* Undertake duties as directed by the Project and Service Managers, Engineering Manager, and VP Delivery and Operations, as needed.
Qualifications
* Degree qualified in a relevant Engineering discipline or equivalent.
* Cisco CCNP or higher certification.
* Minimum of 3 years of experience in the design, installation, testing and operation of Engineering solutions and its IT infrastructure and Data Centers (preferably in the ITS field).
* Advanced understanding and hands‐on experience with Linux, Windows Server, Networking, Security, Storage, Virtualization, Cloud Environments and specific technical skills to deploy ITS solutions and IT Infrastructure.
* Ability to produce as-built documentation, diagrams (Visio, Draw.io).
* Understanding of ISO 9001, ISO27001, or NIST Cybersecurity Frameworks.
* Experience supporting RFP/EOI responses, compliance matrices and design submissions.
* Current Australian full driver's license.
Benefits
* Hybrid and supportive Team Environment.
* Continuous Learning through various platforms.
* Access to EAP for the employee and family members 24/7.
* International career website - Opportunity to grow within our team or beyond.
* Paid Birthday Leave.
* Christmas Special Leave.
* Company sponsored socials activities and end of year activities.
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