Financial Services Expert Role
This key role plays a vital part in delivering an exceptional customer experience by adopting a customer-centric approach. The position involves educating customers on easy ways to manage their finances and providing professional guidance to help them achieve their financial goals.
Main Responsibilities:
* Act as a products expert and role model
* Support the Branch Manager in delivering the retail strategy and day-to-day operations
* Meet customer needs through a range of financial services and solutions
* Deliver the desired customer experience by adopting a positive relationship-based, customer centric approach
Requirements:
* Prior experience in building strong relationships in a customer-focused environment
* Significant experience in the financial sector, preferably in retail banking
* Excellent communication and interpersonal skills
* Leadership and coaching capabilities
* Experience in being an influential user and promoter of technology
* Ability to multitask and adapt to change and ambiguity
What You'll Get:
* Meaningful work that will make a difference in people's lives
* Resources, opportunities, and support for career growth and development
* A diverse workplace with flexible working arrangements and benefits
About the Position:
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in financial services.