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Hr advisers and case managers

Melbourne
Department of Employment and Workplace Relations
Posted: 12 February
Offer description

* APS Level 5 and APS Level 6
* Adelaide, SA; Brisbane, QLD; Canberra, ACT; Melbourne, VIC; Perth, WA; Sydney, NSW
* $90,580 - $111,979

About the Department of Employment and Workplace Relations

We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the 'department of great jobs'– where our people reflect our purpose.

The Role

We are seeking APS 5 and APS 6 Human Resource professionals across a range of disciplines. As part of a collaborative team and reporting to an Assistant Director, you will provide expert support and advice to stakeholders and contribute to the implementation of the department's human resource strategies and initiatives. These roles focus on key areas including Work Health and Safety (WHS), Early Intervention, Performance and Conduct, and Rehabilitation and Return-to-Work.

Duties And Responsibilities

In line with the APS Work Level Standards the responsibilities and duties of the roles reflect the APS5 and APS 6 classifications as outlined in the APS Integrated Leadership System (ILS) guidance. Candidates are expected to demonstrate capability consistent with these standards. The key duties and responsibilities include:

Senior WHS Advisor

* Contribute to the development and maintenance of the WHS management system.
* Manage the communication channels for the WHS team (email and hotline) and provide guidance to employees on the queries and questions relating to WHS.
* Provide informative advice to a range of stakeholders on legislative, regulatory, or procedural matters and managing the resolution of issues and complaints.
* Assist with the coordination of a range of health and wellbeing initiatives such as seasonal influenza vaccinations, safety month and health and wellbeing week.
* Manage the process of workstation assessments, responding to incident and hazard reports, and assist with invoice payments.
* Provide secretariat functions for quarterly Work Health & Safety Committee Meetings.
* Undertake specific project work in relation to WHS and wellbeing as required.
* Assist with the development and tailoring of appropriate controls and plans to mitigate risk.

Early Intervention Advisor:

* Provide education, guidance and advice to managers and staff on a wide range of complex people management issues.
* Actively manage matters relating to rehabilitation and return to work.
* Collaborate with leadership and staff to actively manage matters relating to performance management, underperformance, workplace conflict, bullying and harassment, and dispute resolution.
* Effectively support staff and leaders with rehabilitation and return to work strategies.
* Triage staff related matter in accordance with the relevant framework, applying a working knowledge of the Public Service Act 1999 and other relevant legislation and frameworks to achieve successful outcomes.

Rehabilitation and Return-to-Work Case Manager:

* Provide advice and support to the Director, delegates and stakeholders across the agency, on a range of complex rehabilitation and return-to-work matters, including drafting relevant correspondence, such as executive briefs and section 71 Comcare responses on behalf of the department.
* Develop and implement strategies, frameworks, and programs that promote employee wellbeing, workplace safety, and sustained performance in line with the department's People Strategy.
* Contribute to the strategic direction of rehabilitation and return-to-work initiatives, ensuring alignment with APS Reform priorities and broader workforce objectives.
* Interpret legislation, policy, and procedural requirements to provide accurate, complex advice on health-related matters impacting attendance and performance.
* Identify and resolve strategic workforce challenges related to wellbeing and rehabilitation, preparing briefs and executive communications to support decision-making.
* Plan, deliver, and manage complex case management services, including compensation and non-compensation rehabilitation, psychosocial support, and fitness-for-duty assessments.
* Conduct research and analyse data to inform policy development, program design, and continuous improvement of wellbeing and rehabilitation services.
* Engage with internal and external stakeholders, including Workplace Rehabilitation Providers and cross-APS partners, to implement effective return-to-work programs and initiatives.
* Lead and coach team members to build capability and foster an inclusive, collaborative, and high-performing culture focused on employee wellbeing and safety.
* Monitor and manage projects to ensure alignment within agreed parameters.

Performance and Conduct Case Manager:

* Provide advice and support to the Assistant Director, Director, delegates and stakeholders across the department, on a range of complex employment matters. This includes drafting relevant correspondence, such as executive communication.
* Management of Code of Conduct investigations matters in accordance with relevant legislation, policy, and procedures.
* Management of complex performance matters, including probation, in accordance with relevant legislation, directions, policy, and procedures.
* Management of misconduct, including bullying and harassment, matters in accordance with relevant legislation, policy and procedures.
* Management of internal review of action processes in accordance with relevant legislation, policy and procedures.
* Coordinate and prepare departmental responses and submissions for industrial employment matters with external bodies such as the Australian Human Rights Commission, Merit Protection Commission, and Fair Work Commission.
* Contribute to the development and continuous improvement of the department's performance and conduct policies, procedures and initiatives to support a strong performance and conduct culture.
* Contribute to the development and continuous improvement of case governance, including following HR best practice, risk management, record keeping, evidence handling, advice provision and stakeholder engagement.
* Assist with planning, coordinating and delivering project milestones as required.

How to Apply

Applications are to be submitted using the department's eRecruit (online recruitment) system.

Please include the following in your application:

* Which role(s) you are interested in applying for.
* Tell us in less than 750 words why you are the right person for this opportunity, what you can offer, and how your skills, knowledge, experience and qualification are relevant to the role. Try not to duplicate information that can already be found in your resume but do highlight any specific examples or achievements that will demonstrate your ability to perform the role.
* When preparing your application, please take into consideration the role and duties, and the classification you are applying for. Please consider whether you wish to be considered for the role at the APS5 classification, APS6 classification, or both the APS5 and APS6 classifications. Your application should demonstrate how you meet the required capabilities consistent with the APS Work Level Standards as outlined in the APS Integrated Leadership System (ILS) guidance.
* Please attach a concise resume to your application which clearly outlines your work experience, educational qualifications and relevant skills. In the application form you will need to provide the details of two referees who can attest and validate your credentials and suitability for the role.

Eligibility

Don't meet all the role requirements?

At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn't align perfectly, we encourage you to apply anyway.

Citizenship
- to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance
- our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Please refer to the Job Information Pack for more information about the role.

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