Job No:TCE4312
Employment Status:Full Time, Permanent
No. of Vacancies:1
Closing Date: 1 Sep 2025 AEST
Position: Senior Information Technology Officer - Infrastructure Salary Range: $105,513 to $118,755 per annum pending experience
Tenure: Full Time, Permanent
Commencing Date: 8 December 2025
Closing Date: Monday, 1 September 2025 unless filled prior
Townsville Catholic Education supports 30 schools within the Diocese, located throughout a diverse region of North Queensland, extending west to Mount Isa, south to Proserpine, and north to Ingham. Our schools include primary, secondary, and Prep–Year 12 offerings, located in both urban and rural settings. Several of our schools also offer boarding alongside day-student options.
We employ over 2,900 dedicated professionals who contribute to our mission of delivering high-quality, values-based education within our Catholic school communities. The safety and wellbeing of students and vulnerable people is our top priority. We are fully committed to child safety and have zero tolerance to abuse of children or adults-at-risk. Every staff member shares the daily responsibility of creating a safe, supportive, and respectful learning environment by promoting positive relationships, responding to concerns, and meeting all child protection and reporting obligations.
More than delivering academic excellence, a Catholic education at TCE nurtures personal growth, faith formation, and a strong sense of community. Our proud reputation is built on the tradition established by the religious orders who founded Catholic education in the Townsville Diocese in 1872.
About the role
Townsville Catholic Education Office is currently seeking a Senior Information Technology Officer (SITO) - Infrastructure for a Full Time, Permanentposition. This role commences from 8 December 2025.
Working with key stakeholders, the SITO has a delivery focus that works to provide creative solutions for improved services and outcomes within ITS.
The SITO will work as part of the team to configure, plan, monitor and manage Site Infrastructure services across TCE. Additionally, the incumbent will recommend and implement approved changes to improve and create efficiencies in the Site Infrastructure services catalogue. The incumbent will participate in the development, testing and execution of business continuity and Sites Infrastructure planning to enable TCE to maintain and enhance information technology innovation in the classroom.
The SITO reports directly to the Team Leader Infrastructure and may lead small ad hoc teams.
Key Accountabilities
As a valued member of the TCE team, you will:
* Produces and is accountable for system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of IT Infrastructure. For example: servers and storage, WAN and LAN networks, end-user device management, Video Surveillance Systems, video conferencing platforms, audio-visual and other technologies within TCE.
* Provides technical expertise to enable the correct application of operational procedures. Uses infrastructure management tools to determine load and performance statistics.
* Contributes to the planning and implementation of maintenance and installation work, including building and configuration of infrastructure components in virtualised and cloud environments. Implements agreed infrastructure changes and maintenance routines.
* Configures tools to automate the provisioning, testing and deployment of new and changed infrastructure.
* Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures.
* Provides reports and proposals for improvement, to specialists, users and managers.
* Establish and maintain a collaborative working arrangement with other teams within ITS, TCE and external service providers, to ensure quality service outcomes for students, teachers, employees and schools
* Effectively acquire, maintain and apply knowledge of relevant IT standards, best practice and processes to ensure quality service outcomes for students, teachers, employees and schools
* Participate in determining goals and ITS planning and coordinate implementation
* Undertake appropriate IT works to meet agreed service levels
* Design the specification and application of standards within ITS Infrastructure Services
* Assist in the design, procurement, installation, upgrading, operation, control maintenance and effective use of end-user devices and monitor performance
* Research suppliers and maintain an understanding of the ICT environment
* Assist in vendor management and procurement
* Develop and prepare business and analytical reports and respond to internal correspondence
* Lead or assist in various project activities and programs as required
* Produce and review outline system designs and specifications and overall architectures, topologies, configuration databases and design documentation of networks and networking technologies within TCE
* Adopt and adapt appropriate systems design methods, tools and techniques, selecting appropriately from predictive (plan-driven) or adaptive (iterative/agile) approaches
* Design large or complex systems, undertaking impact analysis on major design options and trade-offs
* Availability for after hours and on-call work arrangements as required
* Occasional travel may be required
* Other duties as directed
* Demonstrate a strong commitment to the Catholic ethos, values, and mission of Townsville Catholic Education (TCE), actively contributing to the spiritual and communal life of the school.
* Participate in relevant professional learning, formation, and development opportunities to continuously enhance your capability and alignment with TCE's mission and values.
* Operate in accordance with all relevant TCE and Diocesan policies, codes of conduct, legislative requirements, and professional standards. Maintain confidentiality, empathy, and respect in all interactions.
* Foster a safe and healthy environment by adhering to health and safety protocols, reporting hazards and incidents, participating in risk mitigation efforts, using protective equipment as required, and supporting a culture of safety and care for all.
* Fulfil your legal and moral duty of care by ensuring the safety and wellbeing of all students. Comply with mandatory reporting obligations under the Education (General Provisions) Act 2006 and the Child Protection Act 1999 and follow TCE's Student Protection Processes and Guidelines.
About you
* At least four years' experience working in ICT roles
* Demonstrated ability to lead small teams.
* Demonstrated ability to plan product lifecycles and develop and maintain documentation
* Well-developed conflict resolution skills, with the ability to facilitate difficult conversations
* Well-developed attention to detail with the ability to balance competing deadlines
* An ability to communicate effectively and confidently with a range of employees across TCE
* Developed interpersonal skills, including an ability to build and maintain productive relationships with a broad stakeholder group.
* HP/Aruba networking
* Storage
* Server
* Data Centre
* Network monitoring and troubleshooting
* Group policy management, PowerShell, and MDM platforms
* Audio-visual Technology
Mandatory Criteria
* Tertiary qualifications in a related field
* Ability to travel from time to time within the Catholic Diocese of Townsville
* Ability to perform the physical requirements of the role in a safe manner.
* Ability to be available for P1 outages as it relates to network or server infrastructure
* Current paid Working with Children Blue Card (or ability to obtain prior to commencement, per No Card, No Start legislation)
* Willingness and capacity to travel within the Diocese, as required
* Physically capable of performing the role safely
* PRINCE2 Qualifications
* ITIL4 Qualifications
* Certificate IV in Government Investigation
* Relevant industry experience in the education sector
Note: Depending on the nature of the role, a pre-employment medical or vaccination may be required
What we offer
* Modern facilities and equipment
* Superannuation of 12.75% employer contribution
* Access to long service leave after 7 years of continuous service
* Deferred Salary Scheme
* Access to corporate healthschemes
* Induction and Professional Development opportunities
How to apply
* Please complete the application form below
* Upload a current resume
* Upload a cover letterto support your application.
Applications close 3pm Monday, 1 September 2025 unless filled prior.
Applications during the shortlisting phase will be kept confidential.
Allows you to pre-fill the application using your SEEK profile information and resumé
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2. Last name *
3. E-mail *
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Questions
Work Rights
It is a legal requirement for all Australian employers to ensure candidates have the right to work in Australia.
Please choose one: *
o I am an Australian Citizen
o I am a permanent resident of Australia or NZ citizen who has entered Australia on a valid passport
o I am a non citizen with a valid visa that provides work rights and I consent to this being verified
o I am a non citizen who requires visa sponsorship from an employer
Have you previously worked for Townsville Catholic Education? *
o Yes
o No
o If yes, please provide further information.
Diversity
Do you identify as any of the following?
o I identify as an Aboriginal or Torres Strait Islander person
o I am from a non-English speaking background
Qualifications
Please confirm any qualifications attained relevant to the role.
Please attach copies of all relevant qualifications as evidence. *
o Bachelor of Education
o Certificate or Diploma
o Postgraduate study - other
o List all previous experience that directly relates to this role. *
Townsville Catholic Education must remain committed to promoting and protecting the rights, interests and wellbeing of children. Employees that work with children and young people will be required to hold a Working With Children Check - Blue Card prior to commencing employment. For more information please visit http://www.qld.gov.au/bluecard. *
o I hold a current Paid Blue Card
o I hold a current Volunteer Blue Card
o I have submitted a Blue Card application which is currently pending approval
o I hold QCT/AHPRA registration
o When are you available to commence? *
Work Health and Safety
It is important for us to ensure that your health and safety is protected in the workplace. Are there any specific health problems, pre-existing illness or injury which may impact on your ability to safely perform the inherent (essential) requirements of the position you are making application for? *
o Yes
o No
o If yes, please provide further details.
The Criminal Law (Rehabilitation of Offenders) Act 1986 outlines the requirement to disclose convictions where an application is being made for specified positions.Have you been convicted, found guilty or otherwise had any criminal offence proven against you? *
o Yes
o No
o If yes, please provide further details
Have you been charged with any criminal offence which is not yet before a court, or yet to be fully determined by a court or still pending before a court? *
o Yes
o No
o If yes, please provide further details
Employment preference
Please select your employment preference:
o Part-time
o Casual
o No preference
o Referees
We require you to nominate at least two (2) professional referees. These people will be required to speak to your work performance as it pertains to the position you are applying for. Please provide each referee's name, position title, organisation, contact number and email address. We advise you to approach your nominated referees prior to providing their details to Townsville Catholic Education to confirm their willingness to participate in our recruitment processes. *
o How did you learn about this opportunity?
Declaration:
I declare that the information I have entered into this application including that contained in any supporting documentation is true, complete and correct. I understand that a false statement, omission or dishonest answer to any questions may be grounds for my application being disqualified from the recruitment process, or if subsequently employed, may result in termination of employment. *
o The information provided in this application is true, complete and correct.
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