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Frontline customer experience specialist

Townsville
beBeeCustomerService
Posted: 13 December
Offer description

Job Overview

This role involves providing exceptional customer experiences and ensuring the workplace is always clean, stocked, and welcoming for guests. It's a fast-paced position that requires multitasking and time management skills.

The ideal candidate will have strong communication skills and be able to work effectively in a team environment.

* Key Responsibilities:
* Deliver outstanding customer service and ensure a positive experience for all customers
* Work independently and as part of a team to achieve sales and customer satisfaction goals
* Perform moderate to heavy lifting and reaching tasks
* Be available to work flexible hours, including late nights, early mornings, and weekends
* Learn and promote products and specials to increase sales and customer engagement


Required Skills and Qualifications

To succeed in this role, you will need to possess the following skills and qualifications:

* Communication Skills:
* Excellent verbal and written communication skills are essential for this role, as you will be interacting with customers and colleagues on a daily basis.
* Teamwork:
* You will be working as part of a team to achieve sales and customer satisfaction goals, so it's essential that you can work collaboratively with others.
* Adaptability:
* This role requires flexibility and adaptability, as you may be required to work variable shifts, including evenings, weekends, and public holidays.


Benefits

We offer a range of benefits to our employees, including:

* Competitive Salary:
* We offer a competitive salary package that reflects your skills and experience.
* Opportunities for Advancement:
* We provide opportunities for career advancement and professional development, so you can grow and develop your skills.
* Casual Work Environment:
* We have a relaxed and casual work environment that encourages creativity and productivity.


What We Offer

We are committed to providing a positive and inclusive work environment that supports the well-being and success of our employees.

We offer a range of benefits and perks, including access to training and development programs, employee recognition and rewards, and a generous paid time off policy.

* Employee Recognition Program:
* We recognize and reward our employees for their hard work and contributions to the business.
* Paid Time Off:
* We offer a generous paid time off policy that allows you to take breaks and recharge.

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Send an application
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