Reach Beyond
CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board
At CHC, we pride ourselves on our values and culture:
Accountability: Take pride and ownership of our actions and results.
Collaboration: Working together with transparency and trust to drive continuous improvement.
Care: Creating a safe and sustainable environment for all.
Integrity: Doing what's right and fostering a culture of respect.
Excellence: Prioritizing quality services and setting industry standards.
Role Summary
Operations Officer
Casual, Part-Time - Broome, WA
Reach Beyond
CHC Helicopter is a leader in the provision of helicopter support to the offshore energy market, search & rescue, and government departments, as well as organizations requiring helicopter maintenance, repair, and overhaul services through its Heli-One division.
For more than 75 years, CHC Helicopter has provided safe, reliable, and cost-effective helicopter services in some of the most remote and challenging environments around the world. Our dedication to safety and reputation for quality and innovation help our customers reach beyond what they thought possible.
All you have to do is get on board.
CHC Helicopters is looking to appoint a suitably experienced Operations Officer, within its fixed base of operations in Broome, Western Australia.
Reporting to Base Manager, the Operations officer is responsible for the coordination of the daily flying program, client liaison regarding flying schedule, flight crew roster administration, production of manifests and related documentation. This is a casual, part-time position. Applicants must reside in the local Broome area, as this is not a touring position.
Key Responsibilities
A safety champion who will challenge unsafe acts and pursue improvements in safety behaviour within the business. Build capabilities by developing self and others to deliver time and time again. Comply with all Company health, environmental safety and security, equal opportunity/sexual harassment policies and occupational health and safety procedures. Equip the Operations room with the necessary publications and other relevant information that is required to enable flight crews to conduct pre-flight planning. Complete a full check of the Ops room daily to ensure all required functions can be carried out. Check computer software and base radio facilities are serviceable prior to commencement of the daily flying program. Maintain Reception Area and/or Briefing Area to ensure safety and cleanliness standards are maintained. Deliver operational customer service as specified by CHC and the Base Manager including: Complete all operational reports/information as designated Complete the Daily Flying Program All flights and accommodation are in place for touring staff as per published rosters. Co-ordinate SAR and medevac responses in accordance with Company procedures with reference to local procedures and the ERP Manual. Ensure that flight crews are advised of their duty periods and any changes to their roster. AIMS data entry i.e. liaison with BM/SBE/SBP to facilitate timesheet data being entered each week. Ensure the operations and hand-over OPSO duty logs are recorded in an efficient manner and handed over to the oncoming Operations Officer. When on Standby Duty, be available to provide support in the event of a call out or event requiring urgent attention. Any other duties that may be delegated from time to time by the Base Manager.
Qualifications, Skills & Attributes
Experienced in a similar role is preferred but not essential. Strong organisational and time management skills. Competent computer skills especially with Microsoft Office Suite. Strong communication and interpersonal skills. The ability to work autonomously under general direction. Team oriented and ability to work collaboratively across teams. Demonstrate a positive, flexible and adaptable approach. Excellent customer service skills. Aviation operational experience or experience in a similar role will be viewed favourably. Experienced and comfortable in dealing with different cultures and difficult situations.
Applicants must be an Australian citizen and be able to hold and maintain applicable clearances as required for the position.
At CHC we believe a diverse workforce makes us stronger. We want our people to be proud of who they are and where they come from. We will support our colleagues to work safely together, take care of each other and feel empowered and valued in sharing ideas as we create an organisation where we celebrate our differences.
Our commitment to maintaining and growing a diverse and inclusive workforce where everyone can achieve their full potential, will ensure a strong and sustainable future for everyone.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, all genders, the LGBTI+ community, mature workers, people with disabilities and people from diverse backgrounds.
We reserve the right to close this advertisement or start interviewing suitable perspective applicants without waiting for the full advertising period to end. Therefore, we urge suitable applicants to submit their application as soon as possible.
We reserve the right to contact only shortlisted candidates.