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Manager – day programs, lifestyle & community connections (tumut, yass and queanbeyan)

Queanbeyan
Valmar
Posted: 4 April
Offer description

Vacancy for a Permanent Full-Time Manager - Day Programs, Lifestyle & Community Connections (Tumut, Yass and Queanbeyan)

Applications close: Monday, 13 April

VALMAR SUPPORT SERVICES

POSITION: Manager Day Programs, Lifestyle & Community Connections (Permanent Full-Time)

LOCATION: Tumut, Yass and Queanbeyan(The position may be based at any of these locations. Regular travel between sites is required)

SALARY: $139,000 – $145,000 per annum + super

Applications Close: Monday, 13 April

Elevate Your Career with a Growing and Supportive Organisation!

Join Valmar Support Services in a leadership role where your operational insight, strategic thinking and leadership capability will have significant organisational impact. We are seeking an experienced leader to oversee a diverse portfolio of programs and drive consistent quality, innovation and accountability across multiple sites.

About Us

Valmar Support Services is a Not for Profit Organisation providing high quality support services in disability and aged care services, community transport and supported employment. We are committed to delivering person‐centred, community‐focused programs that enhance independence, choice and meaningful participation.

About the Role

The Manager – Day Programs, Lifestyle & Community Connections will report directly to the Senior Manager – Disability Operations and oversee four distinct operational areas:

* Community Access
* Day and Recreation Programs
* Respite Services.

This key role combines strategic oversight with operational leadership and is responsible for:

* Leading and developing staff across multiple service locations.
* Driving program quality, safeguarding, compliance and service improvement aligned with NDIS Practice Standards.
* Overseeing daily service deliver, rostering, utilisation and resource management.
* Designing and implementing innovative, community‐based programs that promote independence, skills and social participation.
* Managing NDIS funded supports, service agreements and financial sustainability.
* Ensuring high‐quality documentation, incident management and governance processes.
* Building productive relationships with participants, families, community partners and stakeholders.
* Supporting organisational growth and contributing to broader strategic initiatives.
About You
* Demonstrated leadership experience managing, mentoring and developing teams across multiple locations, preferable within disability support or similar human services settings.
* Proven operational management capability. Including experience designing, coordinating and overseeing PCP's that promote skill development, independence and community participation.
* Strong working knowledge of the NDIS with the ability to ensure service delivery, documentation and practice meet NDIS Standards, safeguarding requirements and compliance obligations.
* Demonstrated understanding of Positive Behaviour Support, including practical experience implementing Behaviour Support Plans and supporting reductions in restrictive practices.
* Well‐developed financial and risk management skills, including experience in crisis response, incident management and emergency planning to ensure safe and consistent service delivery.
* Excellent communication, stakeholder engagement and problem‐solving skills, with the ability to build respectful and effective relationships with participants, families, staff and community partners.
* High level of digital literacy, including confidence using client management and organisation systems, and the ability to maintain accurate and compliant records.
Qualifications & Experience
* Relevant tertiary qualification in Community Services, Social Work, Health Services (or similar).
* Minimum 3 years' experience at a senior level, preferably in Disability Operation Services for adults with disabilities.
* Minimum 3 years' experience within Disability Operations (or similar Human Services Environment), including demonstrated experience in a leadership or supervisory position.
* Current First Aid and CPR Certificate (or willingness to obtain).
* Unrestricted Australian Driver Licence.
* Valid NDIS Worker Screening Check (or willingness to obtain).
* Working with Children Check (or willingness to obtain).
* CPI or equivalent behaviour support training (or willingness to obtain).
* Full Australian working rights.
What We Offer
* A competitive salary + salary packaging benefits to increase your take‐home pay.
* A fully maintained leaseback vehicle.
* Annual leave loading.
* Ongoing professional development and leadership support.
* An inclusive, collaborative culture where your expertise and contributions are valued.
Further Information

If you would like further information on this position, or to obtain a copy of the Position Description please contact:

Sonia Gogala | Senior Manager – Disability Operations
0429 597 852 How to apply

Is this the next step in your career?

Please find attached the Application Guide, Selection Criteria, and Guide for Writing a Statement. Please review these and complete and submit the following documents:

* Completed Application for Employment Form.
* A detailed statement addressing the Selection Criteria
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