Introduction:
About Hub OS
Hub OS is transforming how hotels operate. We're not just another communication tool, we’re a comprehensive operations system that manages everything from housekeeping and maintenance to guest requests and interdepartmental workflows, all within a single platform.
Since 2015, we've helped 1,900 properties across 60 countries deliver exceptional guest experiences with maximum efficiency. Our clients include iconic brands like Accor, IHG, Minor Hotels, Hesperia World or Eurostars Hotels among others.
With headquarters near Barcelona and teams spanning the US, Australia, Japan, Singapore, and Thailand, we're a truly global company with a collaborative culture.
Ready to shape the future of hotel operations? Join us!
About the role
We're looking for a driven Sales Manager who can own the complete sales cycle, from generating pipeline to closing deals. This is a hybrid role combining business development, relationship building, and consultative selling. You'll be the face of Hub OS to hoteliers across SMB and mid-market segments, helping them understand how our platform can transform their operations.
You'll work with both inbound leads and create your own outbound opportunities, building a robust pipeline while delivering compelling product demonstrations and guiding prospects through to close. This role requires someone who thrives on building relationships, understands the hotel industry, and enjoys being in front of customers.
Your mission:
Pipeline Generation & Business Development
Convert and qualify inbound leads from marketing campaigns and website inquiries
Proactively identify and create outbound opportunities through strategic prospecting
Build and maintain a healthy pipeline across SMB and MM hotel segments
Research target accounts and develop tailored outreach strategies
Leverage multiple channels (email, phone, LinkedIn, events) to engage prospects
Sales Cycle Management
Conduct engaging product demonstrations that showcase Hub OS's value proposition
Lead discovery conversations to understand prospect pain points and requirements
Develop customized proposals that address specific operational challenges
Navigate complex decision-making processes involving multiple stakeholders
Negotiate contracts and close deals while maintaining healthy margins
Maintain accurate forecasting and pipeline management in HubSpot CRM
Relationship Building & Customer Engagement
Travel to meet prospects and customers in person to build trust and deepen relationships
Represent Hub OS at hospitality trade shows, conferences, and industry events
Build long-term relationships with hotel operators, general managers, and ownership groups
Stay connected with prospects throughout extended sales cycles typical in hospitality
Partner with Customer Services teams to ensure smooth handoffs and customer satisfaction
Market Intelligence
Gather insights on customer needs, competitive landscape, and industry trends
Provide feedback to Product and Marketing teams on market requirements
Stay current on hospitality technology trends and operational challenges facing hotels
Contribute to refining sales messaging and positioning based on field learnings
Required qualifications:
HotelTech experience: background selling software solutions to hoteliers or hotel management companies
Hospitality industry knowledge: understanding of hotel operations, pain points, and decision-making processes
Experience selling to small and medium-sized businesses in hospitality
Demonstrated success in B2B software sales with consistent quota achievement
Hunter mentality and energized by prospecting, generating opportunities, and driving new business
Comfortable with regular travel (approximately 25%) for customer meetings and events
Ability to ask great questions, listen actively, and position solutions effectively
Experience with CRM systems (HubSpot preferred) and modern sales tools
You'll thrive in this role if you…
Are genuinely passionate about helping hotels operate more efficiently
Love the thrill of both hunting for new business and closing deals
Enjoy building authentic relationships and becoming a trusted advisor
Can work independently while collaborating effectively with a remote team
Are resilient and persistent, you don't take \"no\" personally
Have a curious mindset and enjoy learning about your customers' businesses
Thrive in a fast-paced, growth-oriented environment
Take ownership of your results and hold yourself accountable
What’s waiting for you?
Impact & Growth
Join a market leader that's growing globally
Real career development opportunities with clear paths for advancement
Be part of a company at an exciting growth stage where your contributions truly matter
Flexibility & Balance
Flexible working hours that respect your personal life
Choose your work style: office-based, hybrid, or fully remote
A company culture that genuinely values work-life balance and employee well-being
Team & Culture
Collaborate with a fun, cohesive, and diverse team
Annual company offsite and team-building activities
Work with talented professionals across multiple countries and time zones
A supportive environment where ideas are heard and innovation is encouraged
Compensation & Benefits
Competitive salary aligned with your experience, responsibilities and market standards
Performance-based incentive plan tied to company and individual success
Professional development plan
Our Commitment
We're an ethical company that guarantees equal opportunities for everyone
We celebrate diversity and are committed to creating an inclusive environment for all employees
We believe different perspectives make us stronger and innovation thrives in inclusive teams