Job Description: The primary purpose of this role is to develop and maintain strategic partnerships with suppliers, ensuring optimal service delivery and value creation for clients. The successful candidate will oversee the entire supplier relationship process, including needs assessment, due diligence, onboarding, and performance management.
Responsibilities:
* Conducting needs assessments and due diligence on new suppliers
* Onboarding and training new suppliers
* Developing and implementing performance management processes to monitor supplier performance
* Monitoring and maintaining portfolio service delivery metrics
* Maintaining supplier information records and databases
* Managing agreements and relationships with suppliers
* Improving and maintaining supply agreement documentation
Required Skills and Qualifications:
The ideal candidate will have a sound knowledge of the insurance industry, including claims lifecycle, legislative framework, and applicable codes. They will also possess experience in claims fulfillment management, analytical skills, and the ability to communicate effectively. Additionally, they will have knowledge of property claims, building rectification methods, and Queensland Building and Construction Commission (QBCC) Home Warranty Insurance.
Benefits:
As a valued member of our team, you will enjoy a hybrid working arrangement, access to Sedgwick Australia University, and domestic and international career pathways. You will also be part of Sedgwick Colleague Resource Groups, which foster an inclusive workplace culture.
About Us:
Sedgwick is a global leader in risk and claims administration, providing unparalleled expertise and AI-enabled technology solutions to clients worldwide. With over 33,000 colleagues across 80 countries, we offer unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.