Key Role Overview
The Operations Manager is a pivotal role responsible for overseeing day-to-day activities on site, ensuring seamless workflow and compliance with operational standards.
Responsibilities
* Plan and implement work flow to ensure maintenance and housekeeping requirements are met
* Coordinate and supervise yard and warehouse personnel in conjunction with relevant site leads
* Manage compliance records, reports, and information in connection with supervisory responsibilities
* Observe, direct, and correct operating behavior of employees under supervision to ensure safe work practices
* Conduct toolbox talks as required to communicate key operational issues associated with the shift
* Monitor operation and review ways to continually improve operation whether for efficiencies or safety and environmental aspects
* Conduct daily sign-offs for labour for respective sites
* Conduct payroll checks for employees or direct reports
* Maintain end-of-month billing templates and review end-of-month labour report ready for submission to account manager for invoicing
* Monitor and drive monthly KPI targets
* Engage with staff to ensure high levels of performance and service quality
* Manage employee behavior and address any issues through formal HR processes
* Complete variation letters or new starter LOA to assist Administration Officer with onboarding
* Conduct interviews and select relevant key people to join the team when required
* Ensure contractor management is upheld when on-site performing tasks
* Ensure formal MoCs are completed when changes are made to procedures in conjunction with SHS to ensure risks are appropriately assessed