Telstra retail: customer service & sales consultant (rosny park)

Permanent

30 Dec 2024 11:59pm

Telstra Retail: Customer Service & Sales Consultant

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is an opportunity for problem solvers to build a meaningful career. Every day is different and a consultant must deliver top performance, supported by training on the latest tech and gadgets. Your knowledge, sales approach and consultative service style will enable you to support and give solutions to customers.

• The ability to easily build a connection with a variety of new and existing customers
• An appetite to quickly develop customised solutions for customers
• A drive to reach (and exceed!) sales targets and KPIs
• The hunger to learn and grow within the role (and beyond!)
• A positive and resilient approach to customer service within a busy environment
• Experience in a customer‐facial role

• BELLERIVE (EAST LAND SHOPPING CENTRE – ROSNY PARK)
• GLENORCHY (NORTHGATE SHOPPING CENTRE)
• HOBART (CAT & FIDDLE ARCADE)
• KINGSTON

• 30% off Telstra services
• Exclusive discounts and offers across 240 brands and partners
• A flexible, inclusive approach to parental leave—do it your way
• Unlimited access to 17,000 learning programs—something for everyone
• Monthly performance rewards and recognition programs

We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.