This is a Systems Development Engineer role with Amazon based in Melbourne, VIC, AU Amazon Role Seniority - mid level More about the Systems Development Engineer role at Amazon Our Region Services team redefines the way AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size, including start-ups, enterprises, and public sector organizations. We're the team powering AWS's global infrastructure, designing and operating the foundation that enables every AWS service worldwide. If you're passionate about solving complex distributed systems challenges at unprecedented scale, you could help shape our next generation of cloud infrastructure. Key job responsibilities - Support the refinement of system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation - Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency - Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic - Participate in the design and execution of production acceptance tests and new hardware evaluations - Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed - Participate in “on-call” rotations to resolve incidents occurring out-of-hours. - Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www1.defence.gov.au/security/clearances). A day in the life A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency. The overarching goal is to deliver scalable services and ensure a high-availability experience for our Region Services customers. About the team Region Services provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 1 years of contributing to automation for new and current system experience - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - Experience working with high-availability, distributed systems and services - Knowledge of networking fundamentals - Experience in automation through devops scripting (e.g. shell, python, ruby, powershell) Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Amazon team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Supporting system requirements Developing management tools Monitoring system health Key Strengths ⚙️ Automation Programming Linux/Unix Networking fundamentals ️ DevOps scripting A Final Note: This is a role with Amazon not with Hatch.