Job Title: Assistant Director, Operations
The position of Assistant Director, Operations is a key role within the organization. As an Assistant Director, Operations you will be responsible for leading and managing a geographically dispersed team, fostering a collaborative and high-performing culture through capability development, performance feedback, conflict resolution, and support with career development.
Key Responsibilities:
* Coordinate and oversee daily operations of the team to ensure activities are delivered in line with agreed priorities, regulatory requirements and organizational objectives.
* Provide strategic supervision and guidance to staff, building individual and team capability to support effective management of the operations team, while fostering and maintaining operational resilience.
* Develop and implement workforce strategies that support business continuity, balanced workload distribution and continuous improvement across the operations team.
* Oversee travel coordination, logistics, and administrative support, ensuring operational activities proceed as planned and scheduling challenges are proactively resolved.
* Lead effective communication with providers and stakeholders, ensuring timely progression of regulatory activities and quality assurance in the exchange, recording and storage of information.
* Collaborate across the Regulatory Operations Division and broader operations function to implement the audit program, align activities with organisational priorities and contribute to performance reporting and continuous improvement.
* Maintain oversight of audit and accreditation decision-making performance to support the Director, Audit in anticipating and reallocating decisions to ensure compliance with legislative obligations.
* Exercise professional judgement and informed decision-making to identify and assess operational risks, contribute to strategic planning and ensure the effective delivery of regulatory activities.
* Build and maintain effective relationships with stakeholders to support collaborative regulation, enhance sector confidence in the Commission's role, and represent the Commission in relevant forums, working groups, and inter-agency initiatives.
* Lead project work and new operational initiatives to support the achievement of organizational priorities as required and support the Section and Director by guiding team through change.
Requirements:
* Proven leadership experience in a similar role or industry, with a strong track record of delivering results-oriented solutions.
* Exceptional problem-solving skills, with the ability to navigate complex issues and negotiate resolutions.
* Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.
* Strong analytical and project management skills, with the ability to prioritize tasks, manage multiple projects and meet deadlines.
* Ability to work collaboratively as part of a team, with a focus on achieving shared goals and outcomes.
Benefits:
* Competitive salary package, including base salary, superannuation and leave entitlements.
* Ongoing training and development opportunities, to support your ongoing growth and success.
* Access to modern facilities and technology, to support your work and well-being.
* Flexible working arrangements, to support a healthy work-life balance.
* Opportunities for career advancement and professional growth, within a dynamic and supportive organization.
Others:
* Salary range: $118,588 - $135,251 per annum.
* Location: Adelaide, South Australia.
* Employment type: Full-time.
* Seniority level: Not Applicable.
* Industry: Government Administration and Government Relations Services.