Site Service Administration and Compliance Officer
HMA Wear Solutions
* Permanent full-time position.
* Industry leader with a global reputation.
* Excellent working conditions, including a 9-day fortnight.
The Company
The HMA Group is an international engineering and manufacturing company specialising in the supply of wear-resistant lining solutions, material handling equipment, boiler cleaning systems and services, process instrumentation, and valve solutions. Our diverse range of products and services supports a wide variety of industries, including mining, power generation, industrial, petrochemical, oil and gas, process, water, and wastewater.
The Opportunity
HMA Wear Solutions is seeking an experienced and motivated individual to join our QLD Site Services team, based in our Mackay office. Reporting directly to the Site Services QLD Branch Manager, this role plays a critical part in supporting site crews while working closely with the Site Services Scheduler and Branch Manager to drive the continued growth of our Wear Solutions Site Services business across the QLD region.
As the Site Services Administration and Compliance Officer, you will be responsible for the day-to-day support of our field teams operating across the Bowen Basin and surrounding areas. This role is pivotal in ensuring smooth operational delivery and maintaining high compliance standards across multiple sites.
Your key focus areas will include:
* Supporting and contributing to a high-performing, team-driven culture
* Promoting and maintaining strong safety standards, with a focus on continuous improvement
* Assisting in the delivery of operational excellence across site services
* Supporting business growth through effective coordination and administrative support
This is an excellent opportunity for a hands-on individual who thrives in a fast-paced, dynamic environment. The ideal candidate will have a strong understanding of site services within the mining and processing sectors and a passion for delivering high-quality support to both internal teams and clients.
Key Responsibilities
This role provides administrative support with a strong focus on site compliance. Working closely with the coordinator, you will ensure personnel and resources are effectively managed across multiple sites within the Bowen Basin.
* Process weekly timesheets accurately and in a timely manner
* Maintain and update internal systems (e.g. Intellics or similar platforms)
* Manage and update site onboarding and compliance platforms
* Coordinate vehicle servicing, equipment compliance, and scheduled inspections
* Maintain asset registers and ensure all compliance requirements are current
* Assist with onboarding documentation, inductions, and uniform coordination
* Provide accurate and timely information to internal stakeholders
* Monitor incoming documentation and proactively follow up outstanding items
* Work collaboratively with the Coordinator and Manager to support site operations and maintain strong working relationships
* Develop and maintain an understanding of site authorisation processes
We are Looking For
* Previous experience in personnel coordination.
* A strong commitment to safe work practices.
* Proficiency across the entire Microsoft Office Suite.
* Excellent communication skills with the ability to support our administrative needs and engage with customers.
* Strong time management, initiative, and problem-solving abilities.
* Must be an Australian citizen or permanent resident.
Why Join HMA?
* Be part of a respected and long-standing industry leader
* Enjoy a supportive team culture and modern work environment.
* Work a 9-day fortnight and maintain a strong work-life balance
* Appropriate remuneration will be negotiated with the successful applicant (commensurate with experience and agreed hours).
To apply please submit your resume and a cover letter addressing your suitability for the advertised role marked to the attention of Site Services Branch Manager QLD via SEEK. Applications without a cover letter may not be considered.
Visit our website (hmagrp.com) for further information on the HMA Group of Companies.