Supervisor - Valiram | Tory Burch – QVB
Valiram =Sydney, NSW Australia (On-site)
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Supervisor - Valiram | Tory Burch – QVB
Assistant Store Manager
Tory Burch | QVB.
Valiram Group
Full-time 38 hours per week
Join one of Australia's most iconic shopping destinations and represent a globally admired luxury brand.
We are looking for a polished, customer-focused Assistant Store Manager to join our Tory Burch boutique at QVB. This role is perfect for someone who thrives in luxury retail, loves building genuine client relationships, and takes pride in delivering exceptional service.
As part of Valiram Group, you'll be joining a dynamic luxury retail group while representing a brand known for timeless design, confidence, and empowerment.
About Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Learn more about us at
About the Role
As our Supervisor, you will take full ownership of your store's performance and customer experience. You will be responsible for:
* Leading and developing a passionate team to deliver exceptional service and memorable experiences
* Driving sales and maximising profitability through strategic planning and performance management
* Ensuring inventory integrity by minimising stock loss and maintaining accurate stock levels
* Managing visual merchandising and store presentation to align with brand standards
* Fostering a positive, engaging, and ethical working environment
* Upholding high service standards and consistently meeting key performance indicators
What We Offer
At Valiram | Tory Burch, we believe in recognising talent and rewarding hard work. In return for your dedication, you'll receive:
* A competitive, above-award salary package
* Comprehensive training across all areas of retail management – including operations, inventory, P&L, merchandising, recruitment, sales, and business strategy
* Clear career pathways with opportunities for advancement across Valiram's portfolio of brands, both locally and internationally
* A supportive, people-first culture where your ideas and leadership are valued
About You
What You'll Do:
* Help the manager to lead the team to exceed sales targets and drive operational excellence.
* Maintain high standards of inventory control and conduct regular stock counts.
* Cultivate a positive, engaging, and inclusive work culture.
* Maximize store profitability while delivering exceptional customer service.
* Be the go-to leader for ensuring all store operations run smoothly.
Why You'll Love Working Here:
* Comprehensive Training: Receive expert training in retail management, operations, merchandising, P&L, sales strategy, and more.
* Unlimited Career Growth: Unlock major career opportunities with a global retail leader.
* Empowered to Succeed: Unleash your true potential, discover your greatness, and make a real impact.
Key Responsibilities:
* Supervise daily operations, ensuring smooth and efficient store performance
* Lead, inspire, and coach team members to provide outstanding customer service
* Support the management team in achieving sales goals and maintaining store standards
* Foster a positive work environment by cultivating team spirit and promoting company values
* Ensure the store is well-stocked, visually appealing, and ready to welcome customers
Why Join Us?
You will be part of the Valiram Group
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Why Join Us?
* Work at QVB – Sydney NSW
* Represent Tory Burch, a globally recognised luxury brand
* Be part of Valiram Group, with opportunities for growth and development
* Join a supportive, values-driven team focused on excellence and customer experience
If you're ready to take the next step in your luxury retail career and shine on one of Australia's most prestigious retail stages, we'd love to hear from you.
Apply now and become a true brand ambassador for Tory Burch at QVB.
Job Type: Full-time
Pay: From $60,000.00 per year
Work Location: In person