SG Fleet is a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.
Overview
AS A SYSTEM ANALYST - APPLICATION SUPPORT YOU WILL: act as the primary point of contact responsible for providing level 1-2 support services to internal and external customers in support of the operation of sgfleet's portfolio of business applications. This includes a range of services, including fulfilment of service desk requests, task administration, system upgrades and creation of system documentation.
Responsibilities
* Resolution of level 1-2 support requests
* Daily, weekly and monthly administration tasks
* Daily monitoring reviews to ensure system reliability
* System configuration and system upgrades
* Task management to ensure tasks are managed according to service levels with appropriate communication and commentary
* Documentation management to create and maintain supporting documentation in the Confluence wiki
Essential
* Intermediate technical and analytical skills with the ability to maintain, troubleshoot and support application services
* Intermediate knowledge of Microsoft SQL, SQL scripting and writing SQL queries
* Understanding of the Software Delivery Life Cycle and Agile Scrum methodology
* Understanding of .NET development language, HTML/CSS/JavaScript with the ability to read, understand and debug code
* Understanding of networking principles
Desirable
* Knowledge of asset financing / fleet leasing products
* Knowledge of Atlassian toolsets (Jira and Confluence)
What's Next
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development. We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application close date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.
Aboriginal and Torres Strait Islander candidates are encouraged to apply.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
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Location: Sydney, New South Wales, Australia
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