Bankwest Perth, Western Australia, Australia
Overview
Join to apply for the Product Manager role at Bankwest.
This role is based in Perth, Australia and reports into a Senior Product Manager Credit Card. The Lending Team manages Home Loan, Credit Card and Personal Loan product management and pricing decisions across Bankwest. We are focused on delivering a customer-centric product portfolio and sustainable growth, built around customer need. The team values collaboration, analytical and strategic capability, pricing leadership and product/process expertise, and operates within the larger Products, Pricing and Analytics Team.
We operate in a hybrid working workplace, blending office presence with remote work. We encourage diversity of thought and ideas and empower colleagues to make decisions.
Advertising End Date: 24/09/2025
Responsibilities
- Deliver and implement credit card acquisition strategies and roadmaps in line with the bank's overall business objectives.
- Conduct market research and analysis to identify customer needs and preferences and use insights to drive product innovation and differentiation.
- Continuously improve the customer experience by reviewing and enhancing features, benefits, and digital experience.
- Collaborate with cross-functional teams including marketing, sales, and operations to ensure successful product launches and ongoing management.
- Provide overall support on product delivery and credit card regulatory, compliance and risk activities.
- Stay updated on industry trends and competitor offerings to ensure our credit card products remain competitive in the market.
- Strong understanding of retail banking and credit card products, with a proven track record of developing and launching successful products and/or campaigns.
We want to hear from you if you have
- Preferably have a degree or tertiary qualifications in Finance, Banking, Economics, Accounting or related discipline
- A minimum of 3 years experience in the financial services industry, the majority in a product management or comparable role
- Understanding of regulatory & compliance issues impacting the industry and how this impacts our business
- Strong problem-solving skills and ability to identify and implement fit-for-purpose solution
- Ability to think analytically and use data and insights to make decisions
- Key communication skills ensuring all product changes are effectively communicated to business stakeholders
- Strong delivery experience is preferred
Team and role context
As the Products Manager, you will provide strategic, analytic and operational product management support and hold end-to-end accountability for the Bankwest Credit Card and Personal Loan portfolio; including managing regulatory change, strategic project ownership, portfolio analytics and ensuring targets for customer advocacy and business performance are achieved. This role contributes to Bankwest’s Vision and Strategy of Sustainable Growth and may involve transformational projects focused on improving customer experience.
Required location and reporting
This role is based in Perth, Australia and will report into a Senior Product Manager Credit Card.
Additional information
We’re keen to support your next step in your career. If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re also aware of accessibility issues on this site; if you require additional support please contact HR Direct on.
#J-18808-Ljbffr
📌 Product Manager
🏢 Bankwest
📍 Perth