Level 2 $76,912 - $82,464 pa (PSCSAA ****) Permanent - Full Time R-Geraldton ************:00 PM Customer Service Officer *********) Permanent Appointment Now is the time, make your move and join us.
See why our employees love working for us.
We have great teams, supportive managers, flexible work options and professional development opportunities.
Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits, including flexible working hours to help support you and get the best results possible for our community?
Then the Department of Local Government, Industry Regulation and Safety (LGIRS) is for you
We value diversity and appreciate every individual's perspective, bringing together a diverse and inclusive workforce to drive innovation and success.
Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers' health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.
The role As the Customer Service Officer, you will form part of a dynamic team responsible for providing excellent customer service and delivering consistent, accurate, and timely information in a demanding environment.
Drawing on your experience in customer service and communication, you will play a vital role in assisting individuals and businesses by identifying and assessing their circumstances and providing relevant information.
Your strong interpersonal skills and experience in applying legislation, policy, and guidelines will be key to your success in this role.
You will bring to the team your ability to accurately record and source information using technology and software applications, and your commitment to participating actively in team discussions, coaching, and training sessions to support ongoing improvement processes.
Please refer to the Job Description Form (JDF) attached