Sales Support Specialist
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Specialist.
About the Role
This is an excellent opportunity for someone looking to combine order-to-cash process skills with exceptional customer service.
As a Sales Support Specialist, you will be responsible for managing the order-to-cash process for the UK and Ireland business and providing direct customer communication.
You will have the opportunity to work closely with our skilled and professional Sales team, build strong relationships with customers, and liaise with Warehousing and Logistics.
Key Responsibilities:
* Process daily invoices and order confirmations accurately and efficiently
* Handle customer inquiries and orders within 24 hours of receipt
* Maintain and update customer information on internal systems, including address, prices, and specific requirements
* Log customer interactions and activity accurately within the company's CRM system and via email
* Conduct regular reviews of customer overdue status to ensure payments are made in accordance with agreed terms
This role offers a fantastic chance to develop your skills and experience in customer-facing roles while working in a dynamic and supportive environment.
If you are a driven and customer-centric individual looking for a new challenge, we would love to hear from you.