Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them to use the power of tech to innovate and grow.
About the Role
This is an excellent technical opportunity not to be missed! You will be joining a fantastic team in our extensive Technical Services team who support each other working collaboratively across Australia. As a Systems Engineer, you will maintain backup software and associated systems infrastructure and ensure customers data is protected. You can be based at any of our AU offices. You will work collaboratively with like‐minded engineers with hand‐picked key skillsets to deliver the team's core objectives. You will care about continuous improvement, constant learning and be challenged on new technologies. You'll become fully immersed in our client's technical environment, so you can make the best recommendations to assist the team and customers to ensure that they have a robust and fit for purpose solution.
Our offices are based in Adelaide, Brisbane, Melbourne, and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!
An Australian Citizen with the ability to obtain Baseline Security clearance is required for this role.
What You'll Do
* Provide operational support for backups and associated systems
* Proactively manage backup systems with respect to capacity, performance and availability
* Implement all changes regarding best practice for backup systems, as provided by the relevant vendor
* Document procedures, solutions and recommendations
* Mentor and assist team members on continual improvement and best practices
* May be required to work after hours, weekends, onsite and remote
What You'll Bring
High level of technical knowledge across multiple backup software and solutions in particular Commvault, Veeam, NetBackup and Azure. Knowledge of other platforms such as TSM, Storage Craft, Rubrik, Backup Exec, EMC Networker and other applications is a nice to have.
Excellent communication and relationship building skills, and pride yourself in doing the right thing for the end user. Ability to produce documentation for internal teams as well as the customer to assist in assuring that their data is secured and recoverable.
Knowledge on Cloud, Storage and Tape Libraries, along with sound knowledge of how application and database services such as SQL, Oracle and Virtualization platforms are developed and deployed would be advantageous.
Benefits
We care about our people and provide a range of perks such as social events, chill‐out spaces, remote working, flexi-hours and professional development courses. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat‐structured environment. We operate at the forefront of technology, giving you access to interesting new challenges and opportunities. We aim to be inclusive and welcoming to everyone.
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