**Supple: to be flexible when meeting the needs of clients and**
**adapting to changing circumstances. Join a digital marketing**
**agency that puts genuine customer service above all else!**
Supple is an award-winning web solutions agency, specialising in SEO,
SEM, Web Design/Development, and Social Media Marketing. We are
currently seeking an enthusiastic and experienced Marketing Specialist to
join our team of equally as experienced professionals.
**What the day-to-day responsibilities look like**:
- Planning, creation, development, and implementation of digital
marketing strategies.
- Perform detailed market research, including competitor analyses,
keyword research, analyses of current various trends, and client'
prospective growth patterns/areas.
- Liaise with the client to gather the business requirements and
create the initial proposal to send to the client.
- The main point of contact between clients and the technical team
and take ownership of objection handling and stakeholder
management.
- Work closely with the client and technical team to analyse the
requirements put forward by the client and investigate the best way
to implement those requirements.
- Identify different and relevant opportunities and updates in order to
support and enhance the operational activities across the company,
including developers, SEO specialists, external stakeholders etc.
- Liaise with external stakeholders to obtain necessary recourses, and
pricing to create and implement campaigns.
- Help deliver improved customer experience and technological
excellence.
- Provide accurate and correct information to clients on behalf of the
company.
- Build, maintain and retain client and stakeholder relationships.
- Plan approaches and pitches in line with client wants, needs,
concerns, and objectives.
- Help to create training manuals for any new processes put in place,
which ensure clean and swift handover of projects to clients.
- Regular target meetings.
**What you should bring to the role**:
- 4-5 years' experience in this field, or a field that is similar.
- Excellent customer service and should also be well-spoken.
- The ability to translate any complex technical terminology into
face-to-face).
- Experience working in a high-paced environment.
*Bonus: if you have extensive knowledge of SEO.
**Life at Supple**
You'll work in a fast-paced & fun environment where you'll be allowed to
do your best. We take pride in the personalised service we provide to
each of our clients, and the supportive working environment we create for
each other. There's a gaming lounge and table tennis for some rest and
unwinding.
You'll be highly encouraged to take part in trivia nights, FIFA competitions
and table tennis matches. Socialising every Friday, work social events and
pizza parties are a tradition at Supple! Did we say we have free coffee
and snacks?
We've been in the digital industry for the last 9+ years and have grown
exponentially, we were named one of the top 50 fastest growing
companies in Australia by Australian Financial Review and Deloitte.
Enough about us, we want to know about you!
**Salary**: $70,000.00 - $90,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission
**Experience**:
- Marketing: 5 years (preferred)