Desktop Support Specialist - Part-time
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.
This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
* Computer OS/Peripherals troubleshooting
* Handling Different PC Operating Systems (Windows 7/8 and 10)
* Performing Hardware Software Installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
Required Skills and Qualifications:
* At least two of the following:
o PC Laptop OEM Maintenance Certification
o CompTIA A+ Certification
o Microsoft Certified IT Professional (MCITP) certification in the desktop area
o Microsoft Office Specialist (MOS) Certification
* 1 year of relevant experience. Freshers and IT Students are also welcome.
Personal Attributes:
* Strong analytical and problem-solving capabilities
* Well-organized and highly detail-oriented
* Strong customer service ethic and great communication skills, both oral and written
* Passionate about delivering quality no matter what you are doing
About this Role:
This part-time Desktop Support Specialist role involves providing technical assistance and support to end-users within the organization's desktop computing environment.
The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess strong analytical and problem-solving abilities.
If you are looking for a challenging role that requires technical expertise and strong communication skills, please read on.