About the Role
Shop Manager to oversee the operations of our Costume Hire Shop. This is a unique opportunity to combine retail management with creativity, supporting both the community and the arts.
As Shop Manager, you will be responsible for the day-to-day management of the costume shop, ensuring a seamless experience for our customers while driving sales and supporting GMS productions. You will lead a small team, curate and maintain a diverse costume collection, and help foster a welcoming and professional environment.
Key Responsibilities
- Oversee daily shop operations, including rostering and staff management
- Curate, launder, and maintain costumes for public and business hire
- Develop and implement sales strategies to meet revenue targets
- Manage stock levels and inventory controls
- Ensure timely payment for all hires
- Plan and deliver promotional events and customer engagement activities
- Provide leadership in recruiting, training, and motivating staff
- Maintain a professional online presence through social media and website updates
- Collaborate with GMS productions to provide costumes, advice, and creative support
- Ensure compliance with policies, procedures, and workplace safety standards
- Deliver monthly reports on sales, performance, and expenses
About You
We are looking for a motivated, organised, and customer-focused individual with proven retail or shop management experience. You will have excellent communication and leadership skills, a flair for creativity, and a passion for providing exceptional service.
Experience in the arts, theatre, or costume design is highly regarded but not essential.
Why Join Us?
At GMS, you will be part of a vibrant community organisation with a proud history in the performing arts. This role offers variety, creativity, and the opportunity to contribute directly to both our audiences and the wider community.
Based in North Gosford
How to Apply
If you are ready to bring your skills, creativity, and leadership to this exciting role, we’d love to hear from you. Please send your application, including a cover letter and resume, to [emailprotected]
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