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Front desk team member - cosmetic dentistry specialist

Melbourne
beBeeDentistry
Staff Member
Posted: 6 October
Offer description

About Us

Our busy dental practice is a leader in the industry when it comes to high-end general and cosmetic dentistry.

The clinic is modern and spacious. Our team of professionals are experts in implant surgery and smile design, including dentists and dental therapists.

* We offer a wide range of treatments and procedures, including:
* General and cosmetic dentistry
* Implant surgery and all aspects of Dental Implants
* Smile makeovers and Full Mouth Rehabilitation

Benefits

* Enjoy your weekends with our weekday role
* A rewarding career and highly competitive remuneration package on offer
* Be part of the incredible transformations of our patients and enable them to live more fulfilling lives.
* Free onsite parking and close proximity to public transport
* Annual business conferences for professional development

We have an espresso machine!

About the Role

We are seeking a dedicated, highly organised and customer-focused individual to join our team as a Dental Receptionist Front Office Coordinator.

You will be responsible for the smooth running of our reception area and providing exceptional patient service.

About You

* A minimum of 1 year experience in dental reception required
* Oasis software experience is highly advantageous but not essential
* Strong organisational abilities and attention to detail are crucial

Due to the range of services we offer, especially Sleep Dentistry, you will possess the following attributes:

* A caring and empathetic nature
* A friendly and warm personality
* Be well presented with a strong work ethic

Key Responsibilities

* Welcoming patients and managing the reception area in a friendly and professional manner
* Answering and directing incoming phone calls, booking appointments, and managing the practice's schedule
* Handling patient enquiries and addressing any concerns or issues that may arise
* Maintaining accurate patient records and confidential data in our practice management system
* Assisting with billing, invoicing, and other administrative tasks as required
* Collaborating with the clinical team to ensure a seamless patient experience
* Upholding the highest standards of customer service and practice procedures

How to Apply

If this sounds like the perfect opportunity for you, please submit your cover letter and resume for consideration.

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