Network Administration Officer
Join to apply for the Network Administration Officer role at UnitingCare Queensland.
Key Details
- Employment Status: Full Time – 12 Month Fixed Term
- Location: Arundel (Remote support to surrounding neighbourhoods)
- Remuneration: $31.94 p/hr + 12% Super + Not-for-Profit Salary Packaging (increases take‑home pay) + Employee discounts
Overview
The Network Administration Officer will support the day‑to‑day delivery of BlueCare services across a network of local neighbourhood teams. Based in the office, this role provides professional and efficient administrative and logistic support virtually to neighbourhoods across the network, covering planned and unplanned leave.
Key Responsibilities
- Support and coordinate different neighbourhoods at any given time across the network, covering planned leave or providing additional support when required
- Be the first point of contact for internal and external customers via phone, email and in person
- Manage requests, concerns and inquiries
- Provide rostering and scheduling support for the neighbourhood
- Create correspondence and documentation as requested
- Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements
- Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
- Ensure the integrity and accuracy of information in financial, human resource and other BlueCare systems and databases
- Use mainstream software including the Microsoft Office Suite and database applications (Intermediate‑Advanced skills required)
- Assist senior staff with special projects as required
Qualifications & Skills
- Effective verbal and written communication skills
- Flexibility to respond to business needs and provide virtual support to leaders and clients across varying locations
- Previous experience in rostering/scheduling (desirable)
- Great time‑management skills and an ability to prioritise workload
- Good knowledge and experience with MS Office and database applications
- Confidence with smartphone and digital devices or willingness to learn
- Excellent time‑management skills and a can‑do attitude
Employee Benefits
- Salary packaging of everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- A recognition and rewards platform with employee discounts at hundreds of retailers, including daily expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, after 6 months service, plus government scheme
- Diversity and inclusive leave (paid gender affirmation leave and cultural leave options for Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant events)
- Career development opportunities with a trusted community and residential care provider
Child Safe, Child Friendly and Diversity & Inclusion
- Provide welcoming, safe & nurturing services for children
- Implement measures to prevent child abuse and neglect within our services
- Appropriately and immediately address child abuse and neglect if it occurs
- Commitment to equal opportunities for all employees regardless of sex, race, culture, sexual orientation, disability or gender identity
- Solid encouragement for Aboriginal and Torres Strait Islander applicants
- Encouragement to speak up loudly for the safety of children, young people and the elderly within our services, workplaces and communities
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